Senior Quality & Safety Manager - Elective, Diagnostic & Cancer

Nhs Kent And Medway Integrated Care Board; Maidstone; On-site; GBP 65,000 - 90,000; Full time

Job summary

This role supports delivery of the ICB's Four Layers of Care model—the clinical model through which NHS Kent and Medway commissions and provides care across primary care, single neighbourhood, multi-neighbourhood and acute hospital settings.

The post holder will ensure quality, safety and patient experience are embedded consistently as care moves across these layers, in line with the ICB's ambition to shift activity toward proactive, community-based care.

Qualifications

• Current, active registration with NMC as a Registered Nurse/Midwife or with HCPC as a Registered Physiotherapist.
• Master's level education or equivalent senior-level experience in a specialist area.
• Post-qualification CPD and ongoing professional development.

Responsibilities

• Quality assurance and improvement at place and system level as part of Quality Team.
• Serve as Quality Lead in MDT for Elective, Diagnostic and Cancer with integrated decision-making and accountability.
• Manage assurance on quality of commissioned healthcare services.
• Contribute to implementation of QA and improvement framework.
• Oversee monitoring framework for quality reporting, both internal and external.
• Manage robust reporting systems for data quality, security and confidentiality.

Skills

Stakeholder negotiation

Planning & organising

Strategic contribution

People management

Education

Master's degree or equivalent experience

Postgraduate diploma or equivalent

Tools

Microsoft Office

Job description

Job summary

This role supports delivery of the ICB's Four Layers of Care model -- the clinical model through which NHS Kent and Medway commissions and provides care across primary care, single neighbourhood, multi-neighbourhood and acute hospital settings. The post holder will ensure quality, safety and patient experience are embedded consistently as care moves across these layers, in line with the ICB's ambition to shift activity toward proactive, community-based care.

This post requires current, active registration with the NMC (as a Registered Nurse or Registered Midwife) or the HCPC as a Registered Physiotherapist. This is an essential, non-delegable requirement of the role: the post holder is required to exercise autonomous clinical judgement and professional accountability, under their regulatory body's Code, when assessing patient safety, quality and clinical risk in commissioned services, and this post cannot be undertaken by a person who does not hold such registration.

Main duties of the job

• The post holder will manage provider quality assurance and improvement at place and system level for the ICB, from a nominated portfolio, as part of a wider Quality Team.


• The post will take the role of Quality Lead in the Multi-Disciplinary Team (MDT) for Elective, Diagnostic and Cancer, which forms part of the foundation of our operating model, by promoting integrated decision-making and shared accountability. Collaboration is central to the way the ICB works across all teams and units, and this role will actively foster and enable effective partnership working across the organisation.


• The post holder will manage a robust process to gain assurance on the quality of the healthcare services, from their allocated work portfolio, commissioned by the ICB.


• The post holder will be responsible for assisting in the implementation of a quality assurance and improvement framework, informed by the National Quality Board Quality Risk and Escalation Framework.


• The post holder will ensure the robust application of a comprehensive monitoring framework for measuring and reporting on the quality of healthcare, preparing and overseeing the preparation of both internal and external reports.


• The post holder will manage the application of a robust reporting system for all commissioned services that provides data quality, system security and confidentiality at a level commensurate with NHS standards.

About us

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That's why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.

Job responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this.

All information you supply on your application should, to the best of your knowledge, be true and accurate.

Qualifications and Experience

Essential

• Current, active registration with the Nursing and Midwifery Council (NMC) as a Registered Nurse or Registered Midwife, or with the Health and Care Professions Council (HCPC) as a Registered Physiotherapist, as applicable to the post holder's professional background.


• Educated to Master's level, or equivalent level of experience of working at a senior level in a specialist area


• Extensive knowledge of specialist areas, acquired through postgraduate diploma or equivalent experience or training, plus further specialist knowledge or experience to Master's level equ


• Evidence of post-qualifying and continuing professional development.


• Understanding of the background to, and aims of, current healthcare policy in the South East, and the implications of this for engagement.

Desirable

• Member of relevant professional body (e.g. Infection Prevention Society, Institute of Health Visiting), in addition to core professional registration.


• Additional clinical professional qualification beyond initial registration.


• Recognised Infection Prevention and Control qualification (for example a Diploma or Certificate in Infection Prevention and Control), and/or membership of the Infection Prevention Society or equivalent professional body

Competencies

Essential

• Ability to negotiate with senior stakeholders on difficult and controversial issues, and to present complex, sensitive information to large and influential groups.


• Ability to plan and organise a broad range of complex activities, adjusting plans to reflect changing circumstances


• Ability to contribute to strategic plans across the NHS and within specific teams.


• Skills and experience of direct line management, job management and leadership of an NHS team/service.

Desirable

• Skills for delivering results through managing through others, using a range of levers in the absence of direct line-management responsibility.


• Skills for managing relationships with a range of stakeholders.


• Working knowledge of Microsoft Office with intermediate keyboard skills.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).