Senior Quality Coordinator – Higher Education QA & Registry

Arden University; Baginton; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

30 days holiday + bank holidays on-top

Aviva pension plan

BUPA Cash Plan

Private Medical Insurance

Perkbox benefits

Study Arden courses for free

Golden Ticket - free Arden education

Job summary

Arden University is recruiting for a Senior Quality Coordinator to join the Quality & Registry team. The role involves coordinating quality assurance processes and academic appeals, with travel to Coventry Head Office every other Tuesday as part of a hybrid pattern.

You will support governance, student administration, marking and assessment workflows and ensure results and graduation certificates are processed efficiently, while working in a fast-paced environment.

Qualifications

• Degree qualified or extensive relevant work experience.
• Strong analytical and problem solving capability.
• Stakeholder management skills / experience.
• Strong Administrative and customer service skills.
• Experience of working with database systems and excel reporting spreadsheets or data dashboards.
• Ability to plan, organise and prioritise workloads, to meet specific deadlines in a high-pressured environment.

Responsibilities

• Provide administrative support and coordination of Arden quality assurance and enhancement processes with a focus on academic appeals.
• Assist governance, student administration, marking and assessment workflows.
• Process results and certificates for graduation.

Skills

Analytical skills

Stakeholder management

Administrative skills

Customer service

Database & Excel reporting

Time management

Education

Degree or extensive relevant experience

Tools

Database systems

Excel dashboards

Job description

Arden University is recruiting for a Senior Quality Coordinator to join the Quality & Registry team. The role involves coordinating quality assurance processes and academic appeals, with travel to Coventry Head Office every other Tuesday as part of a hybrid pattern.

You will support governance, student administration, marking and assessment workflows and ensure results and graduation certificates are processed efficiently, while working in a fast-paced environment.