Senior Quality Coordinator - Academic & Registry (Hybrid)

Arden University; Coventry; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

Aviva pension plan

BUPA Cash Plan

Private Medical Insurance

Perkbox

Arden courses free

Golden Ticket

Job summary

Arden University is seeking a Senior Quality Coordinator to join the Quality & Registry team in a fast-paced role focusing on academic appeals. You will provide essential administrative support, coordinate QA processes, and help ensure accurate processing of results and certificates.

The role is hybrid, requiring occasional travel to the Coventry Head Office; reporting into the Quality Team Leader with a permanent or 12-month FTC contract. A degree or equivalent experience is essential.

Qualifications

• Degree qualified or extensive relevant work experience.
• Strong analysis and problem solving capability.
• Stakeholder management skills/experience.
• Strong administrative and customer service skills.
• Experience with database systems and Excel reporting spreadsheets or data dashboards.
• Ability to plan, organise and prioritise workloads to meet deadlines.

Responsibilities

• Provide administrative support and coordination of Arden’s quality assurance and enhancement processes, focusing on Academic appeals.
• Support governance, student administration, marking and assessment within the Quality & Registry team.
• Assist with processing results and issuing certificates for graduation.
• Collaborate with the Quality Team Leader and wider team to maintain high standards of quality assurance.

Skills

Degree

Analysis

Stakeholder mgmt

Admin & customer service

Database systems

Excel reporting/dashboards

Workload planning

Education

Degree

Tools

Database systems

Excel

Job description

Arden University is seeking a Senior Quality Coordinator to join the Quality & Registry team in a fast-paced role focusing on academic appeals. You will provide essential administrative support, coordinate QA processes, and help ensure accurate processing of results and certificates.

The role is hybrid, requiring occasional travel to the Coventry Head Office; reporting into the Quality Team Leader with a permanent or 12-month FTC contract. A degree or equivalent experience is essential.