Senior QC Analyst

Nelsons; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Annual bonus

25 days holiday per year PLUS Xmas

Free products and staff discounts

Paid days off to volunteer

Cycle to work scheme

Socials and pensions

Job summary

Nelsons is seeking a Quality Control professional to join the Endeavour Supply Chain and Spatone production operations. You will train and support analysts, ensure data integrity, and help maintain cGMP compliance in a fast-paced lab environment.

You will review QC processes, manage calibrations, assist with validations and investigations, and contribute to continuous improvement. A science degree and supervisor experience are essential to drive accurate testing and reporting.

Qualifications

• Degree level or above in a Science subject.
• Experience leading an analytical laboratory team.
• Experience in method development and validation.
• Experience in conducting Out of Specification (OOS) investigations.
• Ability to plan and prioritise work to production needs.
• Hands on/Active team member assisting with coaching of peers.
• Ability to use work instructions and specifications for testing of products and raw materials.
• Good GMP & GLP knowledge.
• Strong report writing skills.
• Good wet bench chemistry skills.
• Attention to detail and organised approach.
• Experience with HPLC/GC techniques in a regulated lab environment.

Responsibilities

• Ensure training relevant to the position and tasks is completed and kept up to date.
• Maintain documentation in the QMS and adhere to Data Integrity policies.
• Understand and adhere to cGMP environment requirements.
• Assist with reviewing and managing QC processes.
• Ensure timely sampling and testing of all raw materials, packaging components and finished product.
• Oversee daily QC processes including Q-Pulse training and actions.
• Manage Q-Pulse asset module for equipment qualification, validation and calibrations.
• Review QC SOPs/WIs in a timely manner.
• Assist with training of analysts in laboratory methods.
• Approve analyses worksheets performed by QC Analysts.
• Sample and test incoming raw materials, bulk and finished products.
• Review pharmacopeia methods and updates.
• Investigate Out of Specification results and report accordingly.
• Perform analyses or investigations for the company as required.
• Provide written reports on request.
• Assist validation with Method Transfer, Process & Equipment validation projects.
• Ensure data is stored and entered correctly.
• Contribute to investigations of customer complaints as required.
• Maintain laboratory cleanliness and waste removal.
• Retain and store samples properly.
• Liaise with staff from other departments.
• Participate in other QMS responsibilities.
• Develop objectives and development plans with direct reports.

Skills

Supervisor experience

Analytical mindset

Attention to detail

Report writing

Wet bench chemistry

Team coaching

Education

Degree in Science

Tools

HPLC

GC

QMS software

Job description

Nelsons is the UK’s largest manufacturer of natural healthcare products, operating in the market place for over 150 years with a wide range of brands and products; inspiring generations to live healthier and happier lives. We are proud of our brands - RESCUE range, Bach Original Flower Remedies, Spatone, Nelsons Arnicare, Nelsons Teetha, Nelsons creams including Calendula – which are distributed worldwide to over 60 countries.

Purpose

Participation as an active and flexible Quality department team member to provide Quality Control services for the Endeavour Supply Chain Organisation and Spatone production operations. To provide training and support to all other analysts and to support the QC Manager in the daily Quality Control demands from production which include sampling and testing of raw material & finished product, support to the validation team, the provision of accurate, approved data to the Quality Assurance team for review and ensure adherence to Good Laboratory Practices within the laboratory.

Responsibilities

• Ensure all training relevant to the position and required tasks are completed and kept up to date. Use assigned initials within cGMP environment.
• All documentation relating to Nelson’s products are kept within Quality Management System (QMS) and adhere to Data Integrity (see POL-002).
• Understanding and adhering to cGMP environment requirements.
• Assist with the review and management of all QC Processes
• Ensure timely sampling and testing of all raw materials, packaging components and finished product according to specification.
• Assist with the daily management of all QC Processes including Q-Pulse training/Q-Pulse action adherence for the QC department.
• The management of Q-Pulse asset module ensuring equipment is qualified, validated and the scheduling of all calibration activities.
• Manage the review of QC SOP/WI in a timely manner.
• Assist with the ongoing training to all analysts in laboratory methods.
• Approve analysis worksheets performed by QC Analysts.
• Sample and test all incoming raw materials, bulk and finished products.
• Regular review and application of all applicable pharmacopeia methods and updates.
• Ensure that all Out of Specification (OOS) results are reported and investigated via the correct procedures
• Perform analysis, examination or investigations as required on behalf of the company.
• Supply written reports as necessary on request
• Assist the validation team with Method Transfer, Process & Equipment validation projects within the laboratory.
• Ensure all data is stored and entered in the correct file.
• Contribute to the investigation of customer complaints as required
• Ensure the laboratory is maintained in a clean and tidy condition, including the removal of laboratory waste
• Ensure all retained samples are kept and stored correctly.
• Liaise effectively with staff from other departments
• Involvement in other QMS responsibilities as required
• Develop objectives and personal development plans with direct reports.

We would love you to have

Education / Qualifications Degree level or above in a Science subject

• Supervisor experience in an analytical laboratory role
• Experience in analytical test method development and validation
• Experience in conducting Out of Specification (OOS) Investigations
• Ability to plan and prioritise work accordingly to production needs
• Hands on/Active team member assisting with coaching of peers
• Ability to use work instructions and specifications for testing of products and raw materials
• A good interpretation & practical knowledge of Good Manufacturing Practices (GMP) & Good Laboratory Practice (GLP)
• Strong report writing skills
• A good level of wet bench chemistry skills
• Good Attention to detail
• Practical and organised approach
• Experience or knowledge of High-Performance Liquid Chromatography (HPLC) and Gas Chromatograph (GC) techniques
• Experience of working in a regulated laboratory environment.

Bonus if you have

• Experience in the use of pharmacopeia’s or knowledge of TLC techniques
• Knowledge of ERP systems such as SAP
• Experience of pharmaceutical production processes for tablets, liquids and creams
• Basic knowledge of microbiology

Benefits

• Annual bonus
• 25 days holiday per year PLUS Christmas shut down - whoop!
• Free products and staff discounts to keep you healthy and happy
• Paid days off to volunteer for some awesome charities
• Cycle to work scheme

We also have regular socials plus all your standard stuff such as pensions, eye test vouchers and season ticket loans. We can tell you all about what is available to you when you start!