Senior Protection Advisor

Talent.AI Limited; Frimley; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Michael Usher Mortgage Services in Frimley, UK, seeks a Senior Protection Adviser for a hybrid, full-time role. You will advise clients by phone, online and face-to-face, recommending protection solutions tailored to their needs while emphasising strong client engagement and service.

The role offers a basic salary plus uncapped commission. Previous protection/insurance/financial services sales experience is essential, with a focus on delivering excellent customer service.

Qualifications

• Previous experience in protection, insurance, financial services, or related sales environment.
• Ability to discuss protection products clearly and deliver excellent customer service.
• Strong client engagement and relationship management skills.

Responsibilities

• Maintain and build relationships with Mortgage Advisers, Commercial Advisers and introducers.
• Convert leads into written business, achieving sales and conversion targets.
• Complete thorough Fact Finds including business structures and liabilities.
• Advise on personal and business protection products such as life insurance, critical illness cover, income protection, and shareholder protection.

Job description

Company Description

Michael Usher Mortgage Services is a financial services company headquartered in Frimley, Surrey, and serves clients across the United Kingdom. Specialising in personalised mortgage and protection advice, the company is committed to simplifying the mortgage process for its clients. With a focus on tailored solutions, Michael Usher Mortgage Services has established itself as a trusted partner in helping individuals and families secure the best financial options for their needs.

Company Description

Michael Usher Mortgage Services is a financial services company headquartered in Frimley, Surrey, and serves clients across the United Kingdom. Specialising in personalised mortgage and protection advice, the company is committed to simplifying the mortgage process for its clients. With a focus on tailored solutions, Michael Usher Mortgage Services has established itself as a trusted partner in helping individuals and families secure the best financial options for their needs.

Role Description

This is a full-time, hybrid role for a Senior Protection Adviser. Applicants must be within a commutable distance of the Frimley office.

The main purpose of this role is to advise clients (both personal and business) over the phone, online and face to face, recommending suitable protection solutions based on their needs and circumstances.

The Senior Protection Adviser will be responsible for delivering high-quality financial advice focused on protection products and services, maintaining a strong emphasis on client engagement and relationship management.

This is a permanent employed position with a basic salary plus uncapped commission

** Previous experience in protection, insurance, financial services, or a related sales environment is essential, as candidates should be confident in discussing protection products and delivering excellent customer service. **

Key Deliverables & Responsibilities

• Maintain and build relationships with Mortgage Advisers, Commercial Advisers and introducers.
• Convert leads into written business, achieving sales and conversion targets.
• Complete thorough Fact Finds, including business structures and liabilities where necessary.
• Advise on personal and business products, such as: Life insurance, critical illness cover, income protection, family income benefit, executive income protection, relevant life, key person and shareholder protection.
• Research products across a range of providers.
• Explain complex protection arrangements clearly.
• Complete medical underwriting requirements.
• Submit applications via provider and CRM systems.
• Prepare rational for recommendation reports.
• Pass compliant cases to admin.
• Maintain up-to-date market knowledge, maintaining minimum CPD requirements.