Senior Property Manager - Residential AST

Daniel Watney LLP; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading firm of chartered surveyors is seeking a Senior Property Manager to oversee a portfolio of residential properties across London. The ideal candidate will manage tenancy processes and ensure compliance with legislation while providing exceptional service to landlords and tenants. This role offers competitive pay, professional development opportunities, and a hybrid working model.

Benefits

Competitive Pay

Professional Development

Hybrid Working

Employee Benefits

Inclusive Culture

Qualifications

• Strong knowledge of AST property management and landlord-tenant law.
• Experience in a fast-paced, deadline-driven environment.

Responsibilities

• Manage the full tenancy lifecycle including move-ins and renewals.
• Oversee maintenance and repairs while liaising with contractors.
• Ensure compliance with lettings legislation.

Skills

Communication

Problem Solving

Judgment

Education

ARLA Propertymark Level 3 qualification

Tools

Microsoft Office

Property management software

Job description

Senior Property Manager - Residential AST

Join a dynamic residential team managing high-quality rental properties across London.

This role involves overseeing a portfolio of privately rented residential properties, primarily under Assured Shorthold Tenancies (ASTs). The ideal candidate will have strong tenancy management skills, a solid understanding of current lettings legislation, and a passion for delivering exceptional service to landlords and tenants.

You will be responsible for day-to-day portfolio operations, instructing works, managing tenancy processes, and collaborating with internal teams to ensure seamless financial, compliance, and maintenance support.

About You

You are highly organized, service-oriented, and capable of managing your own portfolio with minimal supervision. You possess a good understanding of landlord and tenant responsibilities, attention to detail, and the ability to remain calm and responsive in a fast-paced environment. This position offers an excellent opportunity to enhance your professional profile within a reputable and growing firm of chartered surveyors.

Key Responsibilities

• Manage the full tenancy lifecycle, including move-ins, renewals, rent reviews, and legal notices.
• Oversee maintenance and repairs, liaising with contractors to meet quality standards.
• Conduct regular property inspections and follow up on necessary actions.
• Monitor rent collection and address arrears according to company procedures.
• Maintain effective communication with landlords and tenants, ensuring prompt and professional responses.
• Ensure compliance with lettings legislation (e.g., gas safety, EPCs, licensing).
• Keep accurate records using property management systems and prepare portfolio reports.

Key Skills & Characteristics

• Strong knowledge of AST property management and landlord-tenant law
• Excellent verbal and written communication skills
• Ability to manage a changing workload effectively
• Strong problem-solving, judgment, and decision-making skills
• Experience working in a fast-paced, deadline-driven environment
• Proficiency in Microsoft Office and property management software
• Reliable, collaborative, and committed to high service standards

Qualifications & Experience

• ARLA Propertymark Level 3 qualification (or working towards)
• Solid understanding of lettings legislation and compliance
• Experience with property management software (e.g., Qube, Propman) preferred

What We Offer

• Competitive Pay – Reflective of your skills and experience
• Professional Development – Support for ARLA, IRPM, RICS, H&S training
• Hybrid Working – Flexible mix of office, site, and remote work
• Employee Benefits – 25 days’ annual leave plus bank holidays, pension scheme, retail discounts, cycle-to-work scheme
• Inclusive Culture – Join a collaborative, supportive, and inclusive team