Senior Property Manager

Regent Property; Greater London; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

31 days holiday inclusive of UK public

Birthday day off

1 day WFH after settling period

Southbank office location

Regular socials

Support with training and qualific?c at

Employee Assistance Program

Job summary

Regent Property, based in Central London, is seeking an enthusiastic property professional to join a growing team. The role focuses on residential property management in a busy London portfolio, with emphasis on exceptional customer service and initiative.

London market experience is advantageous. core duties include managing landlord/tenant relationships, handling maintenance, insurance claims, rent arrears, and deposits.

Qualifications

• Minimum 2 years of residential property management experience in an office environment.
• Excellent communication and customer service skills.
• Ability to work on your own initiative.

Responsibilities

• Be the main point of contact for Landlords and Tenants across a portfolio of London properties.
• Deal with day-to-day maintenance issues and projects.
• Raise and manage insurance claims, liaise with loss adjusters and arrange estimates to conclude claims.
• Ensure service charge and ground rent invoices are processed and funds reserved as needed.
• Handle contractual paperwork arising during Tenancy.
• Chase rent arrears and serve legal notices where required.
• Arrange checkout and release of deposits, assess deductions, negotiate between Landlord and Tenant.
• Support junior Property Managers within the team.

Skills

Property management

Job description

Regent Property are looking for an enthusiastic and hardworking individual to join their growing team, based out of their Central London office.

The ideal candidate will have at least 2 years of residential property management experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication, and an ability to work on your own initiative will be essential. Experience within the London market and overseas landlords will be advantageous.

Your main responsibilities will include:

• To be the main point of contact for Landlords and Tenants across a portfolio of London properties.
• Dealing with day-to-day maintenance issues and projects.
• Raise and deal with insurance claims where necessary, liaising with loss adjusters and arranging any estimates that are required to bring the claim to a successful conclusion.
• Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved, as necessary.
• Dealing with contractual paperwork arising during the Tenancy.
• Chasing rent arrears and serving legal notices where required.
• To arrange the checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant.
• To support junior Property Managers within the team

What you'll get:

• Monday - Friday, 9am - 6pm
• 31 days holiday inclusive of UK public holidays
• Additional day off on your birthday
• 1 day WFH after initial settling in period
• Fun and vibrant office in a great location in Southbank
• Regular socials throughout the year
• Support with further training and qualifications
• Employee Assistance Program
• Basic salary between £34-38k dependent on experience