Senior Property Manager

Regent Property; Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

31 days holiday

Birthday day off

WFH after settling in

Vibrant Southbank office

Regular socials

Training and qualifications support

Employee Assistance Program

Performance bonus

Job summary

Regent Property in London is seeking an enthusiastic and hardworking Property Manager to join our Central London office. You will manage day-to-day landlord and tenant needs, coordinate maintenance, and handle financials tied to service charges and deposits.

The ideal candidate has 3–4 years of residential property management experience, excellent communication, and the ability to work independently. London market knowledge and overseas landlord experience are a plus.

Qualifications

• 3–4 years of residential property management experience in an office environment.
• Strong customer service, professional approach, and excellent communication.
• Experience in London market and with overseas landlords advantageous.
• Able to work on own initiative.

Responsibilities

• Be the main point of contact for landlords and tenants across a portfolio of London properties.
• Deal with day-to-day maintenance issues and projects.
• Raise and manage insurance claims with loss adjusters and arrange estimates.
• Process service charge and ground rent invoices and reserve funds as necessary.
• Handle tenancy contractual paperwork.
• Chase rent arrears and serve legal notices where required.
• Arrange checkout and process deposit release, assess deductions, and negotiate.
• Support junior Property Managers within the team.

Skills

Customer service

Communication

Initiative

Professionalism

Job description

Regent Property are looking for an enthusiastic and hardworking individual to join their growing team, based out of their Central London office.

The ideal candidate will have at least 3-4 years of residential property management experience within an office environment and be able to demonstrate exceptional customer service skills. A professional approach, excellent communication, and an ability to work on your own initiative will be essential. Experience within the London market and overseas landlords will be advantageous.

Your main responsibilities will include:

• To be the main point of contact for Landlords and Tenants across a portfolio of London properties.
• Dealing with day-to-day maintenance issues and projects.
• Raise and deal with insurance claims where necessary, liaising with loss adjusters and arranging any estimates that are required to bring the claim to a successful conclusion.
• Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved, as necessary.
• Dealing with contractual paperwork arising during the Tenancy.
• Chasing rent arrears and serving legal notices where required.
• To arrange the checkout and process the release of the deposit, including assessing the checkout for potential deposit deductions and negotiating between the Landlord and Tenant.
• To support junior Property Managers within the team

What you'll get:

• Monday - Friday, 9am - 6pm
• 31 days holiday inclusive of UK public holidays
• Additional day off on your birthday
• 1 day WFH after initial settling in period
• Fun and vibrant office in a great location in Southbank
• Regular socials throughout the year
• Support with further training and qualifications
• Employee Assistance Program
• Competitive salary DOE
• Additional performance-related bonus