Property Manager

Office Angels; Greater London; On-site; GBP 30,000 - 38,000; Full time

Job summary

Office Angels is seeking an experienced Property Manager to join its South West London team. You will manage a portfolio of residential rental properties, act as primary contact for landlords, tenants and contractors, and handle maintenance, inspections and compliance matters.

The role requires strong communication, organisational skills and a proactive, team-oriented approach within a busy estate agency environment in London.

Qualifications

• Experience in residential Property Management is essential.
• Excellent communication and customer service throughout interactions with landlords, tenants, and contractors.
• Strong organisational skills to manage a busy workload and multiple properties.
• Ability to build and maintain positive relationships with landlords, tenants and contractors.
• Knowledge of lettings and property management processes.
• Attention to detail and problem-solving abilities.
• Proficient with Microsoft Office and property management software.
• Professional, proactive and team-oriented approach.

Responsibilities

• Manage a portfolio of residential rental properties across South West London.
• Be the primary point of contact for landlords, tenants and contractors.
• Handle day-to-day maintenance issues and arrange repairs through approved contractors.
• Obtain quotations, instruct works and monitor progress to completion.
• Conduct routine property inspections and produce inspection reports.
• Manage tenancy renewals and negotiate terms as required.
• Oversee compliance including gas safety, EICRs, EPCs and alarms.
• Manage check-ins, check-outs and deposit-related matters.
• Respond promptly to landlord and tenant enquiries.
• Maintain accurate records and update property management system.
• Liaise with Lettings, Accounts and contractors to ensure smooth experience.
• Ensure properties comply with current legislation and company procedures.

Skills

Communication skills

Customer service

Organisational skills

Relationship management

Proactive mindset

Education

ARLA qualification

Tools

Microsoft Office

Job description

Property Manager

Location: South West London
Salary: £30-£38k
Hours: Monday to Friday, 9:00am - 5:30pm
Contract: Permanent

A well-established and highly regarded independent estate agency is seeking an experienced Property Manager to join its busy and successful Property Management team based in South West London.

Key Responsibilities

• Managing a portfolio of residential rental properties across South West London.
• Acting as the primary point of contact for landlords, tenants and contractors.
• Handling day-to-day maintenance issues and arranging repairs through approved contractors.
• Obtaining quotations, instructing works and monitoring progress through to completion.
• Conducting routine property inspections and producing detailed inspection reports.
• Managing tenancy renewals and negotiating terms where required.
• Overseeing compliance requirements including gas safety certificates, EICRs, EPCs and smoke alarm regulations.
• Managing check-ins, check-outs and deposit-related matters.
• Responding promptly and professionally to landlord and tenant enquiries.
• Maintaining accurate records and updating the property management system.
• Liaising closely with Lettings, Accounts and external contractors to ensure a smooth customer experience.
• Ensuring all managed properties remain compliant with current legislation and company procedures.

Requirements

• Previous experience within residential Property Management.
• Excellent communication and customer service skills.
• Strong organisational skills with the ability to manage a busy workload.
• Ability to build and maintain positive relationships with landlords, tenants and contractors.
• Good working knowledge of current lettings and property management processes.
• Strong attention to detail and problem‑solving abilities.
• Confident using Microsoft Office and property management software.
• A professional, proactive and team-oriented approach.

Desirable

• ARLA qualification or working towards a professional property qualification.
• Experience managing a residential portfolio independently.
• Knowledge of current residential tenancy legislation and compliance requirements.
• Full UK driving licence.
• Experience working within a busy London estate agency environment.

About Office Angels

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.