Senior Property Manager

Mulberry Recruitment Ltd; Farnborough; On-site; GBP 38,000 - 46,000; Full time

Job summary

Mulberry Recruitment Ltd in Farnborough is seeking an experienced Senior Property Manager to lead day-to-day management of a residential portfolio and oversee a small property management team. You will nurture landlord and tenant relationships, coordinate maintenance and contractors, and drive service standards across the portfolio.

The ideal candidate has proven property lettings experience, strong organisation and communication skills, and the ability to manage multiple priorities with a

Qualifications

• Experience in property management or residential lettings.
• Experience supervising or managing a small team.
• Strong organisational, administration and communication skills.
• Excellent landlord, tenant and contractor relationship-management skills.
• Ability to manage multiple priorities with a proactive approach.

Responsibilities

• Manage a residential property portfolio and oversee day-to-day property management.
• Act as senior point of contact for landlords, tenants and contractors.
• Oversee maintenance and contractor work from instruction to completion.
• Conduct and oversee property inspections and address issues promptly.
• Handle escalated landlord/tenant queries professionally.
• Maintain accurate property records and ensure compliance requirements.
• Lead and support a small property management team; allocate workloads and monitor performance.
• Provide mentoring and training as needed; act as escalation point for complex matters.
• Identify and implement improvements to processes and service standards.

Skills

Portfolio management

Team leadership

Landlord and tenant relations

Organisation & admin

Communication

Tools

Fixflo

Job description

Senior Property Manager

Salary: Up to £42,000 ( depending on experience).

Location: Farnborough

Hours: Monday-Friday, 9:00am-5:00pm

We are looking for an experienced and proactive Senior Property Manager to join our professional team in Farnborough.

This role will involve managing a residential property portfolio, maintaining strong landlord and tenant relationships, overseeing maintenance and contractors, and providing day-to-day leadership to a small property management team.

Key Responsibilities

• Managing a residential property portfolio and overseeing day-to-day property management
• Acting as a senior point of contact for landlords, tenants and contractors
• Managing maintenance, repairs and contractors from instruction through to completion
• Carrying out and overseeing property inspections and ensuring issues are addressed promptly
• Managing escalated landlord and tenant queries professionally and effectively
• Maintaining accurate property records and ensuring compliance requirements are met
• Managing and supporting a small property management team
• Allocating workloads and monitoring team performance and outstanding tasks
• Providing guidance, mentoring and support to team members
• Assisting with training and development and acting as the first point of escalation for complex matters
• Identifying and implementing improvements to processes, service standards and team efficiency
• Supporting the wider management team with operational priorities

About You

• Previous experience in property management or residential lettings
• Experience supervising or managing a small team
• Strong organisational, administration and communication skills
• Excellent landlord, tenant and contractor relationship-management skills
• The ability to manage multiple priorities and work proactively
• Strong problem-solving skills and attention to detail
• A professional, approachable and confident manner
• Good knowledge of property maintenance processes
• Knowledge of Fixflo or similar software is desirable

The Opportunity

This role is ideal for an experienced Property Manager looking to take the next step in their career, with responsibility for both portfolio management and team leadership.

We are looking for someone who takes ownership, leads by example and is committed to delivering a high standard of service to landlords and tenants.