Senior Project Manager (D365)

JR United Kingdom; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company is urgently hiring a Dynamics 365 Project Manager to lead a distressed implementation project in London. This role focuses on stabilizing timelines, restoring stakeholder confidence, and improving performance against contractual obligations. The ideal candidate will possess a strong track record in ERP projects, especially dealing with complex vendor relationships.

Qualifications

• Experience in managing Dynamics 365 implementation projects.
• Strong background in ERP recovery and vendor management.

Responsibilities

• Rapid assessment of the Dynamics 365 project's current state.
• Ensure adherence to contractual SLAs and rebaseline project plans.
• Lead communication with stakeholders and manage project issues.

Skills

Project Management

ERP Implementation

Stakeholder Management

Vendor Relationship Management

Education

Project Management Certification

Job description

We are urgently seeking an experienced Dynamics 365 Project Manager to take control of a challenged implementation project. This role will focus on delivery timelines, stabilising scope, restoring stakeholder confidence, and holding the System Integrator (SI) accountable for performance, quality, and contractual obligations. The ideal candidate will have a track record of implementing ERP projects or recovering projects in distress and navigating complex vendor relationships.

Key Responsibilities:

• Rapidly assess the current state of the Microsoft Dynamics 365 implementation (Finance & Operations / Customer Engagement / Business Central).
• Establish governance frameworks and enforce project controls across all workstreams.
• Drive accountability and performance from the System Integrator (SI), ensuring adherence to contractual SLAs, milestones, and deliverables.
• Rebaseline the project plan with realistic timelines, budget forecasts, and risk mitigation strategies.
• Act as the primary escalation point for all project-related issues, particularly those involving the SI or third-party vendors.
• Manage stakeholder expectations and provide transparent, concise reporting to executive leadership.
• Lead daily standups, steering committees, and recovery workshops as needed.
• Coordinate internal teams to support stabilization and drive high-priority decisions.
• Oversee issue and defect management, change control, and test cycle execution.
• Ensure clear documentation of all actions, decisions, and corrective measures.

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Created on 24/06/2025 by JR United Kingdom