Senior Project Manager

System C; Leeds; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

System C is seeking a Senior Project Manager to lead complex Liquidlogic software delivery projects across local government, social care and education sectors in the UK. You will own projects from initiation to go-live, coordinating with stakeholders, delivery teams, and senior leaders to ensure on-time, on-budget and high-quality outcomes.

This customer-facing role requires travel to customer sites across the UK and a practical, delivery-focused mindset with a passion for improving public

Qualifications

• Experience leading cross-functional teams in complex delivery environments.
• Ability to influence and build credibility with customers and internal stakeholders.
• Proven track record in project governance, risk management and reporting.
• Formal project management qualifications such as PRINCE2 or AgilePM.

Responsibilities

• Act as a senior escalation point for customer challenges.
• Provide leadership, coaching and line management support to Project Managers and delivery teams.
• Lead end-to-end delivery of complex Liquidlogic implementations, migrations, upgrades and transformations.
• Manage scope, timelines, budgets, risks, issues and governance across the project lifecycle.
• Build strong relationships with customer stakeholders and act as trusted advisor for technology and organisational change.
• Ensure projects are planned, resourced and executed in line with contractual commitments.
• Review Statements of Work (SOWs) and contribute to mobilisation activities.
• Monitor financial performance, forecasting and revenue delivery for projects.
• Identify and manage risks, issues and escalations to successful resolution.
• Support resource planning and capacity management across multiple projects.

Skills

Stakeholder management

Leadership

Delivery management

Communication

Change management

Job description

System C is the UK's leading provider of health and social care software and services. For over 35 years, we've partnered with public sector organisations to deliver technology that improves outcomes, drives efficiencies, and supports frontline professionals.

As part of System C, Liquidlogic provides market-leading software solutions that support Children's Services, Adult Social Care, and Education teams across local authorities throughout the UK. Our solutions help councils deliver vital services, meet statutory responsibilities, and improve outcomes for children, young people, adults, families, and communities.

The Role

We're looking for a Senior Project Manager to lead the successful delivery of complex Liquidlogic software implementation projects across local government, social care, and education organisations.

This is a highly visible, customer-facing role where you'll take ownership of projects from initiation through to go-live. Working closely with local authority stakeholders, delivery teams, technical specialists, and senior leaders, you'll ensure projects are delivered on time, within budget, and to the highest quality standards.

This is an excellent opportunity for a delivery-focused project professional who is passionate about helping local authorities transform services through technology and achieve better outcomes for the people they support.

This role will require occasional travel to customer sites across the UK.

What You'll Be Doing

• Act as a senior escalation point for customer challenges.
• Provide leadership, coaching and line management support to Project Managers and delivery teams.
• Lead the end-to-end delivery of complex Liquidlogic implementation, migration, upgrade, and transformation projects.
• Manage project scope, timelines, budgets, risks, issues, dependencies, and governance throughout the project lifecycle.
• Build strong and trusted relationships with customer stakeholders
• Act as a trusted advisor, supporting customers through both technology implementation and organisational change.
• Ensure projects are appropriately planned, governed, resourced, and delivered in line with customer expectations and contractual commitments.
• Review Statements of Work (SOWs) and contribute to project mobilisation activities.
• Monitor project financial performance, forecasting, revenue delivery, and overall project health.
• Proactively identify and manage risks, issues, and escalations to successful resolution.
• Support resource planning and capacity management across multiple concurrent projects.

What We're Looking For

• The ability to thrive in a fast-moving environment where priorities can change quickly.
• Experience leading cross-functional teams in complex delivery environments.
• Ability to influence, challenge constructively, and build credibility with both customers and internal stakeholders.
• Experience working within Local Government, Social Care, Education, Public Sector, or related technology environments.
• Strong stakeholder management skills, with the ability to engage confidently with senior leaders and operational teams.
• Demonstrable experience managing project budgets, forecasts, commercial performance, and resource planning.
• Strong understanding of project governance, risk management, reporting, and delivery methodologies.
• Excellent communication, organisation, and problem-solving skills.
• A flexible and collaborative approach, with a commitment to delivering outstanding customer outcomes.
• Experience delivering local authority case management platforms.
• Knowledge of Children's Services, Adult Social Care, or Education services.
• Formal project management qualifications such as PRINCE2, AgilePM, or equivalent.

Why Join System C?

At System C, we're passionate about creating technology that supports some of the most important services in society. Through our Liquidlogic solutions, we help local authorities work more effectively and deliver better outcomes for the individuals, families, and communities they serve.

We offer a collaborative and supportive environment where people are encouraged to learn, innovate, and grow their careers. You'll have the opportunity to work with experienced colleagues, contribute to meaningful projects, and play a key role in helping shape the future of social care and education technology.

At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).

We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.