Product Director: Social Care & Education

System C; Nottingham; Hybrid; GBP 130,000 - 180,000; Full time

Benefits offered by this job

Flexible wellbeing benefits

Professional development opportunities

Colleague recognition programmes

Job summary

System C is the UK’s leading health and social care software and services company. We are seeking a Product Director to shape strategy and drive portfolio performance across multiple products and markets.

You’ll influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investments deliver measurable outcomes. This role requires leadership of diverse teams in regulated environments and a commitment to responsible AI governance.

Qualifications

• Significant experience leading product management and product strategy across complex portfolios.
• Strong commercial judgement and market awareness.
• Proven success delivering large-scale product roadmaps in regulated or safety-critical environments.
• Experience influencing executive-level investment and prioritisation decisions.
• Strong portfolio governance and resource management capabilities.
• Excellent stakeholder management and communication skills.
• Data-driven approach to product decision-making.
• Experience developing and leading high-performing product teams.
• Ability to thrive in ambiguity and navigate changing priorities.

Responsibilities

• Define and lead product strategy across multiple portfolios and markets.
• Shape roadmap priorities using customer insight, market evidence and business objectives.
• Deliver portfolio commitments within agreed capacity, timescales and budgets.
• Own portfolio governance, investment prioritisation and lifecycle management.
• Drive customer retention, product performance and sustainable business growth.
• Establish meaningful product metrics and provide clear performance reporting.
• Influence senior leaders on trade-offs, priorities and investment decisions.
• Ensure products meet regulatory, compliance and governance requirements.
• Lead strategic partnerships and cross-functional collaboration.
• Build product capability, leadership succession and high-performing teams.
• Promote responsible adoption of AI, supported by governance and oversight.
• Take end-to-end ownership of outcomes and ensure commitments are delivered successfully.

Skills

Product leadership

Strategy development

Commercial judgement

Executive influence

Stakeholder management

Data-driven decision making

Team leadership

Ambiguity navigation

Healthcare/education tech experience

Job description

Product Director: Social Care & Education

System C is the UK's leading health and social care software and services company. Our technology supports professionals across health, social care and education, helping deliver better outcomes for millions of people.

We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets.

This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes.

What you'll be doing

• Define and lead product strategy across multiple portfolios and markets
• Shape roadmap priorities using customer insight, market evidence and business objectives
• Deliver portfolio commitments within agreed capacity, timescales and budgets
• Own portfolio governance, investment prioritisation and lifecycle management
• Drive customer retention, product performance and sustainable business growth
• Establish meaningful product metrics and provide clear performance reporting
• Influence senior leaders on trade-offs, priorities and investment decisions
• Ensure products meet regulatory, compliance and governance requirements
• Lead strategic partnerships and cross-functional collaboration
• Build product capability, leadership succession and high-performing teams
• Promote responsible adoption of AI, supported by appropriate governance and oversight
• Take end-to-end ownership of outcomes and ensure commitments are delivered successfully

What we're looking for

• Significant experience leading product management and product strategy across complex portfolios
• Strong commercial judgement and market awareness
• Proven success delivering large-scale product roadmaps in regulated or safety-critical environments
• Experience influencing executive-level investment and prioritisation decisions
• Strong portfolio governance and resource management capabilities
• Excellent stakeholder management and communication skills
• Data-driven approach to product decision-making
• Experience developing and leading high-performing product teams
• Ability to thrive in ambiguity and navigate changing priorities
• Healthcare, social care or education technology experience would be advantageous

Our mission is to improve outcomes through technology, and we believe our people are central to that success. We foster a supportive environment where collaboration, ownership, continuous improvement and integrity are part of everyday working life. Employees are encouraged to grow professionally, contribute new ideas and make a meaningful impact on the future of health and care technology

In addition to competitive rewards, we offer flexible wellbeing benefits, professional development opportunities and colleague recognition programmes that celebrate our core values.

At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).

We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.