Senior Progression Coach

The Opportunity Hub UK Ltd; London Borough of Bromley; Sur place; GBP 28 000 - 34 000; Plein temps

Résumé du poste

The Opportunity Hub UK Ltd in Bromley is seeking a Service Manager to lead a team of four Progression Coaches, oversee day-to-day operations and ensure high-quality safeguarding, risk assessments and outcomes for clients.

This temporary role (1–2 months) involves developing partnerships with local agencies, staff development, and safeguarding compliance while supporting clients in Education, Training, Employment and volunteering opportunities.

Qualifications

• Experience of supervising the work of others.
• Commitment to assets-based approaches in service delivery.
• Experience with homeless or vulnerable clients, mental health or related histories.
• Experience using risk assessments and support planning.
• Good literacy, numeracy and IT skills.
• Experience operating safeguarding requirements and procedures.
• Strong professional boundaries and collaborative working.

Responsabilités

• Hold line management responsibility for 4 Progression Coaches and other staff as needed.
• Ensure high quality risk assessments, SMART outcomes, and support plans and case files.
• Deliver one-to-one and group support in accommodation and community settings.
• Lead on partnerships with local agencies to support client wellbeing.
• Involve clients in decisions and community activities.
• Support client participation in Education, Training, Employment and Volunteering opportunities.
• Ensure health and safety of environment through regular checks and reporting.
• Liaise with internal departments to ensure smooth service delivery.
• Oversee financial tasks such as rent, charges, petty cash, and invoice countersigning.
• Oversee repairs and maintenance reporting to keep premises safe.
• Deploy and supervise volunteers, and assist service manager with recruitment and induction.

Connaissances

Staff supervision

Assets-based approach

Experience with homelessness or mental

Risk assessments

Literacy, numeracy and IT skills

Safeguarding procedures

Boundary management

Description du poste

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 10AM - 6PM. Temp role - 1 - 2 months

In this position, you will be expected to;

• Hold line management responsibility for 4 Progression Coaches, and any other staff as deemed appropriate by your line manager, including undertaking supervision and appraisals and all other aspects of staff management
• Ensure the high quality of risk and needs assessments SMART outcomes based support plans and case files for clients of your line reports
• Deliver one-to one and group support opportunities within the accommodation and in the local community aimed at increasing resilience in the clients we work with.
• Proactively lead on partnerships with local agencies including statutory teams, to support the wellbeing of clients in accordance with data protection and information sharing protocols.
• Involve clients in the decisions made about them and encourage participation in the organisation's wider community programme of activities
• Support all clients to participate in Education, Training, Employment and Volunteering opportunities
• Ensure the health and safety of the environment for clients, staff, visitors and volunteers through regular risk assessment, health and safety checks and reporting in accordance with the Health and Safety Policy.
• Liaise with internal departments including Finance, HR, Fundraising and Business Development as necessary to ensure the smooth running of the service.
• Ensure the accurate collection and recording of rent, charges and petty cash and the countersigning of invoices to support good financial
• Oversee repairs and maintenance reporting to ensure the building is kept in good order and safe for clients to reside in.
• Deploy and supervise the work of the volunteers who add value to the work that we do
• Support the service manager to recruit and induct new staff and will act as a positive model at all times.

To apply for this role, you must have;

• Experience of supervising the work of others
• An understanding and commitment to working in an assets-based way
• Experience of working with young people or people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
• Experience of using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills
• Experience of operating safeguarding requirements and procedures
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• High level understanding of professional boundaries and ability to maintain boundaries
• Effective collaborative working