Senior Programme Support Officer

Birmingham Women’s and Children; Birmingham; On-site; GBP 30,000 - 43,000; Full time

Job summary

Birmingham Women's and Children's NHS Foundation Trust is seeking a Bank Senior Programme Support Officer to assist the PMO in delivering key projects and programmes. The role involves developing processes, embedding PMO templates, and supporting clinicians, managers and ICS partners.

You will maintain project documentation, track progress, and signpost staff to standard tools while ensuring consistency and quality across the portfolio. A background in NHS project management is valued.

Qualifications

• Degree in business administration or equivalent experience.
• PMO/Project management knowledge and NHS experience an advantage.
• Strong writing and data reporting abilities.

Responsibilities

• Provide day-to-day support to Head of Strategic Programme Development and PMO.
• Coordinate with project leads; maintain project plans and templates.
• Arrange boards, circulate papers, and take minutes and actions.

Skills

Write clearly

Report analysis

Data interpretation

Education

Business Admin degree or equivalent

PM qualification (Prince II/MSP)

Tools

MS Office

Job description

Search through the open vacancies at Birmingham Women’s and Children’s.

This is YOUR place

• To be at the heart of brilliant care for women, children and young people.
• Where innovation, compassion, and opportunity meet to help transform lives.
• To make a unique impact from day one. As one of only two centres in the UK for women, children, and young people, this is where you can help bring prize-winning discoveries and game-changing innovations to life.
• To grow a thriving career and unlock your potential. Our unique and vast specialisms provide opportunities you won’t find anywhere else. No matter the career path you choose – you’ll have unwavering support for your ambition and a real investment in your learning.
• To discover a community of support. Where our strength comes from our people, who come from every walk of life and who work shoulder-to-shoulder across every discipline. Here, you’ll find a deep camaraderie and the support to take control of your career and find your passion – on the best days, and the toughest.

This is Birmingham Women’s and Children’s Trust.

This is your place, our place, the place.

Site Birmingham Women's and Children's Hospital Town Birmingham Salary £26.79 Hourly Bank Rate Salary period Hourly Closing 19/10/2026 23:59

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

An exciting opportunity has arisen to recruit a BANK Senior Programme Support Officer to support the work of the BWC Programme Management Office (PMO) in facilitating the development and delivery of key projects and work programmes. This includes the organisations strategic priorities in programme and efficiency programme.

The post holder will provide support to develop and embed necessary processes and documentation to ensure that the PMO is effective and integral to the organisation.

The post holder will work with clinicians, operational managers and other relevant professionals across the Trust and Integrated Care System (ICS) and have experience and specialist knowledge in programme/ project management.

They will use PMO systems for tracking and reporting of all projects/ programmes of work.

The post provides a good developmental opportunity for someone to apply and develop their skills in project and programme management. It will suit someone with some project and/or programme management experience with an ambition to further develop a career in this area.

Main duties of the job

The Senior Programme Support Officer will provide day to day support to the Head of Strategic Programme Development and the Programme Manager.

This will involve liaising with project leads and action owners across the whole portfolio of programmes and projects including the strategic priorities and efficiencies programme and ensuring the maintenance of project and programme plans and ensuring that all required documentation is completed to the required standard.

The Senior Programme Support Officer will act as a main point of contact for the PMO and maintain and signpost staff to the approved PMO templates and tools, ensuring consistency of approach across the organisation.

The role will involve providing administrative support across the portfolio of programmes, arranging Project/Programme Boards and other work stream meetings, collating and circulating papers and taking minutes and action notes as appropriate.

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women's and Children's NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

• Ability to write legibly, concisely, and accurately in the English language
• Ability to produce, analyse and comment on complex reports and policies considering their impact within the Trust
• Able to request, analyse, present, and interpret data and apply to practice situations

Qualifications

• Degree in Business Administration (or equivalent) or relevant experience
• Project or Programme Management Qualification such as Prince II, MSP, or equivalent experience

Knowledge and Nature of Experience

• Experience of Project or Programme management in the NHS
• Experience of complex project progress reports, and document control
• Experience of working with project leads, senior managers and leaders within in Health & Social care
• Experience of establishing and maintaining office systems and processes
• Experience of working as part of a team or independently, and using own initiative
• Experience of recording formal minutes at board and committee level, and conversant with governance structures
• Experience of managing multiple priorities

Analytical and Judgement Skills

• Able to analyse problems and initiate innovative and appropriate solutions effectively.
• Able to use judgement and initiative to provide information and support
• A high degree of accuracy and attention to detail.

Professional/Managerial/Specialist Knowledge

• Understanding of project management principles, methodologies and delivery frameworks
• A calm and methodical approach, able to work under pressure and to tight and often conflicting deadlines
• Ability to establish, maintain and review office systems to aid efficiency
• Advanced level of use of IT Microsoft packages
• Ability to analyse, interpret data, problem solve, have a methodical and logical approach with the ability to plan work and meet conflicting deadlines
• Experience of using established PMO tools

Communication/Verbal Skills

• Excellent level of verbal and written communication skills
• Able to manage difficult situations effectively
• Able to persuade, negotiate, and influence others

Person specification

Qualifications

• Degree in Business Administration (or equivalent) or relevant experience
• Project or Programme Management Qualification such as Prince II, MSP, or equivalent experience

Experience

• Experience of using established PMO tools

Sponsorship:

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI):

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

Reasonable Adjustments:

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.