Senior Programme Officer

King's College London; Greater London; Hybrid; GBP 35,000 - 48,000; Full time

Job summary

King's College London is seeking a Senior Programme Officer for Initial Teacher Training (ITT) within the School of Education, Communication & Society at the Waterloo campus in London. You will manage day-to-day ITT administration, lead school placements, coordinate assessment boards and ensure data integrity across the programme cycle.

The role requires strong organisational and communication skills, experience in HE or complex education, and the ability to work autonomously within a hybrid

Qualifications

• Programme administration or coordination experience in HE or similar complex education environment.
• Excellent organisation and prioritisation skills with multiple priorities.
• Attention to detail with complex data and reporting requirements.
• Strong communication and stakeholder management across diverse groups.
• Autonomous working with sound judgement and ownership of responsibilities.
• Experience handling student enquiries and service issues.
• Solid IT skills including Microsoft 365 and student records systems.
• Positive, resilient and pragmatic under pressure in a fast-paced setting.

Responsibilities

• Coordinate ITT programmes across the annual programme cycle.
• Administer school placements and programme assessments.
• Coordinate assessment boards and maintain data records.
• Support DfE reporting, regulatory requirements and quality assurance.
• Line manage a Programme Officer and provide direction and prioritisation.
• Develop specialist knowledge of teacher education and University processes.

Skills

Programme administration

Organisational skills

Communication

IT literacy

Stakeholder management

Autonomous working

Data handling

Team collaboration

Education

Degree level or equivalent

Tools

Microsoft 365

Student records systems

Job description

About us

The School of Education, Communication & Society (ECS) has been at the forefront of teacher education and education research for over 130 years. Today we are renowned for our teaching and research expertise in science and mathematics education; language, culture and communication; and public policy.

We are a part of the Faculty of Social Science & Public Policy and are based at our Waterloo campus. For more information about the School please see our website: www.kcl.ac.uk/ecs.

About the role

We have an exciting opportunity for a Senior Programme Officer (Initial Teacher Training - ITT) to join the School of Education, Communication & Society at King's College London. This is a specialist programme administration role supporting professionally regulated ITT provision and working closely with academic colleagues, students, schools and other external partners.

Reporting to the Senior Education Manager, the post holder will take responsibility for the day-to-day coordination and delivery of the ITT programmes across the annual programme cycle. This includes leading the administration of school placements and programme assessment, coordinating assessment boards, maintaining accurate student and programme data, supporting DfE reporting and regulatory requirements, and contributing to quality assurance and Ofsted inspection readiness.

They will also line manage a Programme Officer, providing clear direction, support and prioritisation to ensure the effective delivery of programme administration.

The role requires the post holder to develop specialist knowledge of teacher education, professional and regulatory requirements and University processes. They will work autonomously to manage competing priorities and deadlines, resolve operational issues and identify opportunities to improve processes and the student experience. The post holder will build effective relationships with a wide range of stakeholders and use sound judgement to determine when issues can be resolved independently and when escalation is required.

This is a varied and fast-paced role, particularly at key points in the academic cycle and school year, and would suit someone who is organised, resilient and confident working independently within a complex professional education environment.

This is a full-time post (35 hours per week), offered on an indefinite contract. Our School operates a hybrid working policy.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Demonstrated experience of programme administration or coordination, preferably gained within a Higher Education, secondary school, or similarly complex professional education environment.
2. Excellent organisation and prioritisation skills, with the ability to manage competing priorities, meet deadlines and maintain effective performance during busy periods.
3. Excellent attention to detail and accuracy, with the ability to work confidently with complex numerical and student data, maintain accurate records and meet reporting and compliance requirements to tight deadlines.
4. Excellent communication and interpersonal skills, with the ability to build effective relationships and manage expectations with a wide range of stakeholders, including academic staff, students and external partners.
5. Proven ability to work autonomously, exercise sound judgement and take ownership of areas of responsibility, including identifying and resolving operational issues.
6. Experience of managing student enquiries, complaints and service issues, with the ability to respond appropriately, resolve straightforward issues and elevate more complex matters when required.
7. Excellent working knowledge of IT systems, such as Microsoft 365 and student records systems.
8. A positive, resilient and pragmatic approach, with the ability to adapt to changing priorities and work effectively in a fast-paced environment.

Desirable criteria

1. Degree level or equivalent qualification or experience.
2. Knowledge of the UK secondary education context and/or experience working with schools, teachers or other education-sector stakeholders.
3. Experience of working with professional, statutory or regulatory requirements, quality assurance processes or external regulatory bodies.
4. Commitment to ongoing professional development and willingness to develop relevant skills and knowledge.
5. Experience of using virtual learning environments.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King's, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King's guidance.

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant's own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.