Senior Programme Officer

University of London; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Senior Programme Officer to enhance the delivery of online academic programmes. This role involves collaboration with various teams to ensure seamless operations and effective communication. The ideal candidate will possess strong organizational and ICT skills, contributing to the documentation of processes and the resolution of delivery issues. Join a forward-thinking institution committed to transforming lives through education, where your expertise will play a vital role in supporting a diverse learning community.

Qualifications

• Experience supporting Higher Education programmes.
• Ability to document processes and practices.

Responsibilities

• Liaise with internal teams and academic personnel.
• Support the smooth running of online academic programmes.

Skills

Organizational Skills

Communication Skills

ICT Skills

Digital Literacy

Education

Degree in Education or Related Field

Job description

The University of London

The University of London is the UK’s largest provider of international distance and online learning and the convenor of a federation of 17 London-based universities, many of which are among the highest-ranking universities in the world.

Collectively the federation represents a cohort of some 250,000 learners and 50,000 academic and professional services staff. Within this cohort are around 40,000 University of London students who study programmes which are developed and delivered in partnership with our 17 federation members.

The University of London is also home to the School of Advanced Study, the national centre for the humanities and a champion for the arts and humanities.

Although proudly rooted in London, our community and impact are global.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

The Role

The Senior Programme Officer role will involve liaising with key internal teams and senior academic and administrative personnel in the University of London’s Member Institutions.

As a Senior Programme Officer, you will play a key role in supporting the smooth running of our online academic programmes. This will include cyclical administrative tasks to prepare the teaching sessions and working with colleagues to ensure any issues in delivery are identified, resolved, or escalated in a timely way. The role will also involve documenting process and practices which can be shared with teams at Member Institutions and may also service governance meetings for the programmes as needs be.

We are seeking a positive, highly organised individual with excellent communication skills and experience of working in a team supporting Higher Education programmes. As the role involves supporting programmes which are delivered online, excellent ICT skills and digital literacy are required.

For a full role profile, please refer to the job description below.

Further information

To be considered for this opportunity, please submit your application and CV (by clicking ‘apply for job’ at the bottom of this page) before the closing date at midnight on 20.05.2025.

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to prove their right to work in the UK for the duration of their employment.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, most employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will need to attend the office on specific days for training or team meetings etc.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria named in the job description.

Pursuing excellence in education and equal opportunities.

University of London Benefits

www.london.ac.uk