Senior Programme Manager, Custom Programmes

Telfer Partners; Cambridgeshire and Peterborough; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading Executive Education provider seeks a Senior Programme Manager to oversee the operational management of high-quality executive education programmes. The role involves ensuring exceptional client experiences, managing multiple projects, and collaborating with various teams to meet strategic goals. Candidates should possess strong project management skills and a commitment to operational excellence.

Benefits

Competitive salary

Generous benefits package

Referral reward scheme

Qualifications

• Substantial experience managing complex projects in fast-paced environments.
• Proven ability to manage multiple stakeholders and projects simultaneously.

Responsibilities

• Lead the delivery of custom executive education programmes.
• Plan and manage all programme operations, including scheduling and logistics.
• Monitor programme quality and ensure continuous improvement.

Skills

Project Management

Stakeholder Engagement

Communication

Organizational Skills

Attention to Detail

Education

Degree or equivalent relevant experience

Tools

Microsoft Office

CRM Systems

Job description

Our client, a leading Executive Education provider is looking for a Senior Programme Manager to be responsible for the operational management and delivery of high-quality customer executive education programmes. Acting as the main point of contact for clients, faculty, and participants, the role ensures that every aspect of programme delivery meets high standards of service, impact, and professionalism.

This role requires strong project management skills, excellent stakeholder engagement, and a commitment to operational excellence. The Senior Programme Manager will work closely with colleagues across business development, programme design, academic faculty, and support teams to deliver client-focused solutions that meet the learning objectives and strategic goals of organisations.

The successful candidate will thrive in a fast-paced environment, manage multiple priorities effectively, and contribute to the continuous improvement of processes to enhance client and participant experience.

Key Responsibilities

• Lead the delivery of outstanding custom executive education programmes, ensuring an exceptional experience for clients, participants, and faculty
• Act as a primary point of contact for corporate clients, faculty members, and participants throughout the programme lifecycle
• Plan and manage all programme operations, including scheduling, logistics, and communications
• Develop and monitor programme budgets, ensuring financial targets are met
• Collaborate closely with Client Directors, Programme Directors, faculty, and internal teams to align programme delivery with client needs and expectations
• Manage relationships with external vendors and suppliers to maintain high service standards
• Monitor programme quality and ensure continuous improvement through feedback and evaluation processes
• Support the development and delivery of digital learning content, event management, and blended learning initiatives
• Ensure that all delivery adheres to University of Cambridge policies, standards, and procedures
• Contribute to marketing initiatives and business development activities for Custom Programmes
• Identify opportunities for innovation and improvement across programme operations.

Skills and Experience

• Educated to degree level or with equivalent relevant experience
• Substantial experience managing complex projects or programmes in a fast-paced environment, ideally within executive education, professional services, events, or corporate learning sectors
• Strong financial management skills, including budget preparation and monitoring
• Proven ability to manage multiple stakeholders and projects simultaneously, maintaining high standards under pressure
• Excellent interpersonal, organisational, and written and verbal communication skills
• Strong attention to detail and commitment to delivering quality
• Proficiency with Microsoft Office and CRM systems
• Experience working with corporate clients and engaging senior-level stakeholders
• Knowledge of digital learning platforms and event technology is desirable
• Comfortable working both independently and collaboratively as part of a team
• Willingness to undertake occasional travel in the UK and internationally.

A competitive salary and generous benefits package is offered.

How to apply

Send your CV and cover letter to referencing TP 917 or call (0) for a confidential discussion.

Early applications are preferred.

Referral Scheme - Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to .

Equality Policy - Telfer Partners is committed to upholding a professional and impartial recruitment process. Our Equal Opportunities policy ensures that all job applicants and employees are treated fairly and equally, regardless of their gender, sexual orientation, marital status, race, nationality, religion, age, disability, or union membership status.