Senior Program Manager – Financial Tech Implementations

Gresham; England; On-site; GBP 90,000 - 115,000; Full time

Job summary

Gresham is seeking a Senior Project Manager to lead large-scale customer implementations across our product suite. You will guide other Project Managers, ensuring delivery standards and adherence to methodology, and serve as the main point of contact for complex engagements.

You will mentor teams, manage budgets and forecasts, and collaborate with Product, Development and Support to drive product enhancements.

Qualifications

• Proven track record of successfully managing complex and high-value projects within financial software or technology sectors.
• Strong commercial awareness and experience managing budgets and forecasts.
• Experience mentoring or coaching junior Project Managers.
• Excellent stakeholder management, influencing and negotiation skills.
• Strong presentation and communication skills.
• Advanced proficiency in project management tools, including MS Project and Office suite.

Responsibilities

• Lead and oversee multiple or large, complex customer projects, ensuring successful delivery within agreed timelines, budgets and scope.
• Act as an escalation point for Project Managers, supporting issue resolution and providing mentoring and guidance.
• Manage stakeholder expectations, including executive-level customer contacts, internal leadership teams and third parties.
• Ensure quality and consistency of project documentation, risk management and financial forecasting across assigned projects.
• Lead customer engagement during critical project phases such as scoping, design and delivery workshops.
• Drive continuous improvement in project delivery practices and support the evolution of project methodology.
• Collaborate with Product, Development and Support teams to influence product enhancement based on customer delivery experience.
• Contribute to pre-sales activities by providing expert implementation insight and supporting solution design.
• Support month-end and forecasting accuracy for projects under management.
• Lead post-project reviews and ensure lessons learned are shared and embedded within the team.

Skills

Project management

Stakeholder management

Budgeting

Mentoring

Communication

MS Project

Microsoft Office

Tools

MS Project

Microsoft Office

Job description

Gresham is seeking a Senior Project Manager to lead large-scale customer implementations across our product suite. You will guide other Project Managers, ensuring delivery standards and adherence to methodology, and serve as the main point of contact for complex engagements.

You will mentor teams, manage budgets and forecasts, and collaborate with Product, Development and Support to drive product enhancements.