Senior Program Manager EU, Employee Safety Experience

Amazon; Sheffield; On-site; GBP 50,000 - 70,000; Full time

Job summary

Amazon seeks a Senior Program Manager for Employee Safety Experience to enhance workplace safety programs across the EU. The ideal candidate will leverage project management and analytical skills to develop and implement solutions that foster a safe working environment. This role demands strong communication, leadership, and collaboration across multiple teams to meet safety objectives effectively.

Qualifications

• High level of oral and written communication skills required.
• Experience in program or project management essential.
• Data usage for metrics-driven improvements expected.

Responsibilities

• Develop and implement Amazon's workplace safety programs.
• Manage projects and collaborate with cross-functional teams.
• Define KPIs and success measures for monitoring progress.

Skills

Communication

Problem-Solving

Analysis

Project Management

Stakeholder Management

Education

Bachelor's degree in Occupational Health and Safety

Master's degree or MBA

Tools

Lean Six Sigma

Job description

Senior Program Manager EU, Employee Safety Experience

Job ID: 2982039 | Amazon International Services SARL

At Amazon, we strive to be Earth's best employer. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.
The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking an experienced Safety Program Manager to innovate, develop, implement, sustain, and improve Amazon’s Workplace Health and Safety programs, policies, and procedures.
Additionally, this role will conduct research to continuously improve Amazon’s employee safety experience with a focus on meeting current and future needs, evaluating current programs for gaps in effectiveness, and identifying opportunities for improvement.
The ideal candidate will have deep technical knowledge of analysis principles and best practices, has experience integrating programs into global operations, and will have successfully deployed technology to sustain programs in the field.

Key job responsibilities
• Strategy and Program Development: Use analytical methodologies and industry best practices to develop highly effective programs tailored to the unique needs of the organization.
• Program Deployment: Lead the integration and implementation of Amazon’s safety programs, procedures, and trainings in the field to improve safety on-boarding programs.
• Communication and Engagement: Drive awareness through effective communication and learning strategies, ensuring high levels of leadership, associate engagement, and participation in launched programs across the EU and other geographies.
• Project Management: Manage projects within defined timelines and budgets, anticipate project risks, and proactively propose mitigation strategies while communicating project updates to leadership.
• Stakeholder Management & Collaboration: Collaborate with various cross-functional teams including engineering, operations, and vendor partners to drive alignment, adoption, project milestones, and deliverables.
• Measurement: Define objectives, key performance indicators (KPIs), dashboards and success measures to guide implementation and monitor progress.
• Thought Leadership: Stay up-to-date with emerging trends and advancements in the field, and leverage this knowledge to drive innovative solutions.

A day in the life
The ideal candidate will work successfully in a fast-paced environment, has a safety operations background, is familiar with safety leadership and climate maturity models, and passionate about creating safe workplaces in an engaging way. The candidate has proven experience in collaborating with business and field teams, one who is customer obsessed, drives for results, excels at interpreting multiple data points and is detail driven. The candidate must be skilled at anticipating and resolving problems and can build long-term and short-term program strategies based on key business objectives, performance metrics, project complexity and team dependencies The ideal candidate also can demonstrate the ability to manage multiple priorities, while communicating effectively with all levels of stakeholders across multiple geographies.

BASIC QUALIFICATIONS

- High level of oral and written communication skills
- Ability to manage ambiguities
- A Bachelor degree in Occupational Health and Safety or equivalent level of qualification in line with the European Qualifications Framework (EQF)
- Experience in program or project management
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
- Lean Six Sigma knowledge

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