Senior Product Manager - Mortgage Pricing

HSBC Holdings plc; Birmingham; On-site; GBP 90,000 - 130,000; Full time

Job summary

HSBC Holdings plc in the UK is seeking a senior pricing professional to shape mortgage pricing strategy across HSBC UK and first direct, translating market insight and portfolio analytics into actionable pricing decisions.

You will own end-to-end pricing governance, guardrails and rate architecture, coordinating with Product, Planning & Performance, Finance, Treasury and Risk to balance volume, margin and risk while delivering fair value for customers in a fast-moving market.

Qualifications

• Deep expertise in Retail Banking and UK mortgage regulatory and conduct expectations including FCA fair value and customer outcomes

Responsibilities

• Shape mortgage pricing strategy with Product leadership and the Head of Pricing, Planning & Performance translating strategic intent into pricing outcomes
• Own end-to-end mortgage pricing decisions and outcomes across new business and retention from design and validation through to execution and performance tracking
• Establish and agree pricing principles, guardrails and rate architecture direction to support consistent decisions at pace particularly through market volatility
• Define the operating model, decision rights and internal governance that enables pace-to-market with strong control, transparency and auditability
• Optimise trade-offs between volume, margin and credit risk appetite within agreed risk appetite and conduct standards
• Partner with Treasury, Finance, Credit Risk and Planning & Performance to align pricing with funding, capital and risk-return priorities
• Embed market and customer insight including competitor intelligence, macro signals and behavioural modelling to anticipate market moves and take proactive pricing action

Skills

Mortgage pricing

Retail Banking

UK regulatory

Pricing governance

Data fluency

Cross-functional collaboration

Job description

Ready to shape how HSBC prices UK mortgages in a fast-moving market?

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world's most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

Mortgages & Savings UK sits within Retail Banking & Wealth (RBW) and is responsible for Mortgages (HSBC and first direct) and Savings (HSBC, first direct and M&S). This role supports the commercial performance and growth strategy for HSBC's UK mortgage portfolio across HSBC UK and first direct by defining and executing effective pricing decisions. The portfolio represents approximately +£140bn of mortgage balances and the wider Mortgages & Savings portfolios include c.£170bn of deposit balances. You'll set dynamic mortgage pricing strategies that balance market share, margin and risk appetite while keeping customer outcomes and fair value at the centre. Working closely with Product Heads, Planning & Performance teams, Finance, Treasury and Analytics teams, you'll align pricing decisions with lending objectives, funding, hedging and liquidity considerations across the RBW balance sheet. Success looks like pricing decisions that are well-governed, executable at pace, and measurably improve customer and commercial outcomes across brands, channels and platforms.

What you'll be doing

• Shape mortgage pricing strategy with Product leadership and the Head of Pricing, Planning & Performance translating strategic intent into pricing outcomes
• Own end-to-end mortgage pricing decisions and outcomes across new business and retention from design and validation through to execution and performance tracking
• Establish and agree pricing principles, guardrails and rate architecture direction to support consistent decisions at pace particularly through market volatility
• Define the operating model, decision rights and internal governance that enables pace-to-market with strong control, transparency and auditability
• Optimise trade-offs between volume, margin and credit risk appetite within agreed risk appetite and conduct standards
• Partner with Treasury, Finance, Credit Risk and Planning & Performance to align pricing with funding, capital and risk-return priorities
• Embed market and customer insight including competitor intelligence, macro signals and behavioural modelling to anticipate market moves and take proactive pricing action

What we're looking for

• Bring deep expertise in Retail Banking and the UK mortgage regulatory and conduct expectations including FCA fair value and customer outcomes and pricing transparency
• Demonstrate strong understanding of balance sheet mechanics, financial drivers and commercial awareness that influence pricing and performance
• Show strong grasp of end-to-end pricing delivery and control disciplines including governance, audit trail, testing and release management, MI and post-implementation review
• Use digital and data fluency in pricing including data quality, model risk governance and practical use of automation and AI-enabled tooling
• Partner effectively across Product, Finance, Treasury, Risk and Distribution with demonstrable delivery through cross-functional teams and governance

Building stronger mortgage outcomes

This is a key role in shaping how HSBC competes and performs in the UK mortgage market across HSBC UK and first direct. You'll turn market insight and portfolio analytics into pricing decisions that protect long-term franchise value while delivering fair value for customers. You'll also set the standards for governance, transparency and control that allow decisions to move at pace without compromising quality. If you're looking to apply deep mortgage pricing expertise at material balance sheet scale

Being open to different points of view is important for our business and the communities we serve.

At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age.

We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail].