Senior Product Manager (Ecommerce)

Fynity; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Fynity, a fast-moving UK start-up, is seeking a commercially minded Senior Product Manager to lead a brand-new product domain focused on customer acquisition, digital journeys and ecommerce optimisation. You'll own the roadmap, work with Engineering, UX, Marketing and Commercial teams, and translate insights into deliverable outcomes that improve online experiences and drive growth.

Use analytics, experimentation (A/B testing) and data-led decision making to optimise conversion and retention

Qualifications

• Proven experience as Senior Product Manager in ecommerce/digital environments.
• Experience delivering customer-facing digital products and journeys.
• Ability to partner with Engineering through the lifecycle.
• Strong analytics, experimentation, and metrics focus.
• Excellent stakeholder management across Product, Tech and Commercial.

Responsibilities

• Own the roadmap for a new digital product area focused on customer acquisition and ecommerce.
• Collaborate with Engineering, UX, BI, Marketing and Commercial to prioritise initiatives.
• Lead backlog prioritisation and ensure work is well defined for delivery.
• Use customer insights and experiments to optimise journeys and conversion.
• Drive data-led product decision making and stakeholder engagement.
• Manage dependencies, risks and priorities across teams.

Skills

Ecommerce

Digital journeys

Stakeholder mgmt

Analytics

A/B testing

Conversion optimisation

Roadmaps

Job description

This fast passed start-up/scale-up retail business undergoing a major digital and technology transformation is looking for a commercially minded Senior Product Manager to lead a brand-new product domain focused on customer acquisition, digital journeys and ecommerce optimisation.

This is an opportunity to take ownership of a high-profile product area, working at the heart of Product, Engineering, Digital, Marketing and Commercial teams to shape how customers discover, engage with and purchase from the business online.

We're looking for someone who enjoys combining strategic thinking with hands-on product delivery. You'll work closely with engineering teams to prioritise initiatives, shape roadmaps, improve ways of working and ensure ideas are translated into high-quality, deliverable outcomes.

What you'll be doing:

• Owning the roadmap for a new digital product area focused on customer acquisition and ecommerce
• Working closely with Engineering, UX, BI, Marketing and Commercial teams to prioritise initiatives and maximise business value
• Leading backlog prioritisation and ensuring product work is clearly defined and ready for delivery
• Using customer insights, behavioural analytics and experimentation to improve digital journeys and conversion
• Driving improvements to product processes, prioritisation frameworks and stakeholder engagement
• Managing dependencies, risks and competing priorities across multiple teams
• Championing a data-led approach to product decision making

What we're looking for:

• Proven experience as a Senior Product Manager within ecommerce or digital environments
• Strong experience delivering customer-facing digital products and online customer journeys
• Comfortable working closely with Engineering teams throughout the product lifecycle
• Experience owning roadmaps, prioritising backlogs and translating business requirements into deliverable work
• Strong understanding of analytics, customer behaviour and experimentation (A/B testing, conversion optimisation, product metrics)
• Excellent stakeholder management skills with the ability to influence across Product, Technology and Commercial teams

Nice to have:

• Retail, ecommerce or omnichannel experience
• Experience improving product ways of working or delivery processes
• Exposure to platform migrations or large-scale digital transformation programmes

This is an excellent opportunity to join a business investing heavily in technology and digital innovation, where you'll have genuine ownership, influence and the opportunity to make a measurable impact on customer experience and commercial performance.