Senior Product Manager, D2C - PDEGO

Sony Music Entertainment; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Private medical cover

Generous pension scheme

Life assurance

Income protection

Music industry perks

Winter break

Job summary

Sony Music Entertainment in London is seeking a Senior Product Manager to join our product team and drive D2C product solutions for customers and internal teams.

You will work closely with senior leaders to translate the long-term vision into a actionable backlog, lead agile ceremonies, and measure outcomes with KPI tracking. The role emphasizes cross-functional collaboration across Product, Design and Engineering in a fast-paced environment.

Qualifications

• Ten years of product management experience with a track record of launching features.
• Experience from ideation through launch to ongoing iteration and support.
• Strong prioritization aligned with business needs and technical input.
• Excellent communication and presentation skills for cross-functional alignment.
• Solid documentation skills to create product processes and documentation.
• Able to navigate engineering constraints with a pragmatic, agile approach.
• Deep knowledge of the Shopify Plus ecosystem for enterprise applications.
• Familiarity with data warehousing concepts and modern data tools like Snowflake and Sigma.

Responsibilities

• Help translate the roadmap into a streamlined backlog with Design and Engineering teams.
• Own and drive completion of the backlog and run agile ceremonies.
• Collaborate with stakeholders across Sony Music groups to gather requirements and write user stories.
• Participate in launch planning and execution.
• Implement KPI tracking to measure success and inform roadmap decisions.
• Communicate priorities to business stakeholders and translate technical concepts.

Skills

Product management

Roadmap execution

Backlog ownership

Agile / Scrum

Stakeholder communication

Documentation

Technical understanding

Shopify Plus

Data warehousing

Tools

Shopify Plus

Snowflake

Sigma

NetSuite

Job description

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first‑ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Sony Music is looking for a Senior Product Manager who will join our talented product team in our London office and work on our newest D2C product solutions that serve our customers and internal teams.

What You’ll Do

• Work closely with the Senior Director of Product Management for D2C products to help execute on the long‑term product vision
• Help translate the roadmap into a streamlined backlog via collaboration and coordination with the Product, Design and Engineering teams
• Tactically own and drive completion of the backlog
• Run agile processes and participate in the agile ceremonies
• Build relationships with stakeholders across Sony Music groups and work with them to gather requirements and translate into user stories
• Participate in launch planning and execution
• Implement user‑driven quantitative and qualitative KPI tracking to measure success and inform roadmap decisions
• Executive communication/relationship building: communicate priorities, translate technical concepts to business stakeholders

Who You Are

• We’re seeking a Senior Product Manager with at least ten years of experience, having a track record of successful execution and launch of features that help drive a long‑term roadmap.
• Experience working with products from ideation to launch to ongoing iteration and support.
• Extremely effective at driving individual work as well as collaborating and influencing others.
• Extremely effective at prioritizing pragmatically, looking at business needs and technical recommendations to ensure we move forward with the roadmap as efficiently as possible.
• Has strong organizational and analytical skills paired with the ability to drive complex projects with partners in Design and Engineering in an agile outcome‑focused environment.
• Has strong communication & presentation skills for demoing products and creating alignment across teams and with stakeholders.
• Has strong documentation skills to help create written processes and product documentation to keep the team and stakeholders aligned.
• Has enough technical understanding to navigate potential constraints with engineering.
• Deep knowledge of the Shopify Plus ecosystem, particularly for enterprise applications.
• Familiarity with data warehousing concepts and modern data tools such as Snowflake & Sigma

Bonus Points

• Experience working in the music industry, data, fan engagement, on mobile applications or related fields.
• Experience with ERP integrations (especially NetSuite) and understanding of ecommerce supply chain workflows.
• Experience with technical platform migrations and change management.
• Experience managing global (or similar scale) product roadmaps.

What We Give You

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

Please note that applicants must be at least 18 years of age.