Senior Product Manager (Cloud Operations & Infrastructure)

AVEVA; Cambridge; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Parental leave

Pension contributions

Professional development

Education support

Job summary

AVEVA is seeking a Product Manager for Cloud Operations & Infrastructure (COI) to lead product management across the shared platform, cloud infrastructure, and operational practices that underpin CONNECT services. You will champion cloud readiness, translating cross-portfolio needs into a measurable roadmap and reducing friction between R&D, Delivery, Commercial Operations, and Support.

You will own the developer platform, shared development infrastructure, and observability practices while

Qualifications

• Emerging Technology Awareness: Awareness of AI/ML operations and how they can improve efficiency across platform and delivery workflows.
• Developer Platform & DevOps Awareness: Familiarity with CI/CD pipelines, deployment automation, infrastructure-as-code concepts, and the practices that make development teams productive.
• Cloud & SaaS Expertise: Solid understanding of cloud architecture, SaaS delivery models, and what it takes to operate services reliably at scale.
• Operational Excellence Mindset: Understanding of cloud readiness, reliability, and the operational disciplines that underpin a mature SaaS platform.
• Data-Driven Decision Making: Ability to use metrics and analytics to prioritise investment and demonstrate impact.
• Influence Without Authority: Proven ability to align and motivate teams across functions — R&D, Delivery, Portfolio, Commercial Operations, and Support — without direct reporting lines.
• Roadmap & Backlog Management: Strong organisational skills with the ability to maintain roadmaps, groom backlogs, and communicate delivery plans transparently.

Responsibilities

• Lead product management for the COI domain, spanning the developer platform and shared development infrastructure, cloud-readiness practices, and the foundational cloud infrastructure and estate that powers CONNECT services.
• Champion Cloud Readiness Across the Organisation: Drive timely adoption of cloud-operational readiness practices within capability definition and planning, working alongside Portfolio and R&D.
• Engage Stakeholders & Gather Requirements: Partner with Value Realization (VR) owners, Development and Delivery teams, and leadership to understand short- and long-term needs.
• Translate Requirements into Measurable Deliverables: Turn requirements from the field and stakeholders into actionable, scoped, and measurable deliverables with clear success criteria, captured and maintained in tools such as Aha! and Azure DevOps
• Reduce Friction & Accelerate Delivery: Guide and assist teams in supporting operational and shared platform needs, reducing friction in deployment pipelines and accelerating release cycles.
• Own & Evolve Shared Development Infrastructure: Maintain and enhance the foundational infrastructure that development teams across services rely on to build, test, and deploy efficiently.
• Ensure Capabilities are Observable: Working across the organisation to ensure that capabilities are observable and with defined service level metrics.
• Establish & Scale CONNECT Infrastructure Foundations: Identify and enable delivery of new infrastructure components and practices that support Value Realization initiatives across the CONNECT domains, providing robust, scalable foundations for platform stability and performance.

Skills

Cloud platforms

DevOps awareness

Requirements distillation

Roadmap management

Stakeholder engagement

Strategic thinking

Executive communication

Cross-functional collaboration

Observability concepts

Travel flexibility

Tools

Aha!

Azure DevOps

SFDC

Zuora

Gainsight

Oracle

Job description

• The successful candidate will work in the CONNECT Portfolio team reporting to the Director of Portfolio, CONNECT Common Services
• The role is responsible for product management across AVEVA’s Cloud Operations and Infrastructure (COI) domain — the shared platform, cloud infrastructure, and operational practices that underpin every capability delivered on CONNECT
• As Product Manager for COI, you will champion cloud operational readiness across the organisation, helping evolve AVEVA’s SaaS operational effectiveness
• You will act as the connective tissue between the teams that build and operate the platform — R&D, Delivery, Commercial Operations, and Support — and the capability teams that depend on it, reducing friction, accelerating delivery, and making cloud readiness a natural, built-in part of how capabilities are designed and delivered
• The role spans three connected areas: the developer platform and enablement tooling that teams build, test, and deploy with; the organisation-wide cloud-readiness that raises confidence and value across the portfolio; and the underlying cloud infrastructure and cloud estate foundations that CONNECT services run on
• You will discover, distil, prioritise, and translate requirements from across these areas into a clear, measurable roadmap, and create organisational transparency into COI’s delivery
• Product Management for Cloud Operations & Infrastructure: Lead product management for the COI domain, spanning the developer platform and shared development infrastructure, cloud-readiness practices, and the foundational cloud infrastructure and estate that powers CONNECT services
• Champion Cloud Readiness Across the Organisation: Drive timely adoption of cloud-operational readiness practices within capability definition and planning, working alongside Portfolio and R&D. Ensure teams prioritise cloud operational readiness as a standard part of the development process, unblocking misunderstandings, and socialising the benefits with stakeholders across the portfolio
• Engage Stakeholders & Gather Requirements: Partner with Value Realization (VR) owners, Development and Delivery teams, and leadership to understand short- and long-term needs. Incorporate customer feedback and market signals to keep COI’s direction grounded in real demand
• Translate Requirements into Measurable Deliverables: Turn requirements from the field and stakeholders into actionable, scoped, and measurable deliverables with clear success criteria, captured and maintained in tools such as Aha! and Azure DevOps
• Reduce Friction & Accelerate Delivery: Guide and assist teams in supporting operational and shared platform needs, reducing friction in deployment pipelines and accelerating release cycles. Enable the tools and learning resources that shorten onboarding time for developers and teams aligning to cloud-readiness expectations
• Own & Evolve Shared Development Infrastructure: Maintain and enhance the foundational infrastructure that development teams across services rely on to build, test, and deploy efficiently, ensuring it scales with demand
• Ensure Capabilities are Observable: Working across the organisation to ensure that capabilities are observable and with defined service level metrics
• Establish & Scale CONNECT Infrastructure Foundations: Identify and enable delivery of new infrastructure components and practices that support Value Realization initiatives across the CONNECT domains, providing robust, scalable foundations for platform stability and performance
• Drive Standards & Fitness for Purpose: Validate that COI deliverables are fit for purpose, and that service descriptions and definitions are standard, accurate, and consistent across the platform
• Facilitate SaaS Operational Readiness: Host a regular SaaS Operational Readiness forum spanning COI, R&D, Commercial Operations, and Support to align priorities, track progress, and maintain transparent communication of roadmaps and delivery plans, including regular backlog grooming of field requirements
• Measures of Success
• Increased cloud-operational awareness, confidence, and value across the organisation, with COI established as a trusted point of coordination for AVEVA’s SaaS business
• Faster, more reliable cloud delivery across service domains through streamlined, consistent deployment practices
• Reduced time-to-adopt and improved time-to-market for new and existing capabilities achieving cloud readiness
• Scalable, stable CONNECT infrastructure foundations that capability teams can build on with confidence

Benefits

• Time off: 28 days of annual leave, plus bank holidays. You can also buy/sell five days a year
• Emergency leave: Five days a year to use when unexpected or urgent events make it impossible to work
• Hybrid working: The default option for employees is a 3:2 split between the office and working from home. Some positions are fully remote and others are fully office-based—refer to the job listing for specific details
• Parental leave: Maternity leave comprises 18 weeks at full pay, followed by 21 weeks statutory pay and 13 weeks unpaid. Paternity leave is two weeks at full pay. Pension contributions and benefits are maintained throughout
• Workplace nursery scheme: Pay for your child’s nursery directly through payroll, saving tax and NI contributions
• Electric care lease: Use your flexible benefits fund to subsidize the pre-tax leasing of a brand-new electric or ultra-low-emission car
• Shopping vouchers: Use your flexible benefits fund on discounts and vouchers for many major retail, tech and restaurant chains
• BUPA private healthcare: BUPA healthcare is a core benefit for employees. Use your flexible benefits fund and/or salary sacrifice to add family members
• Anonymous counselling: Through our Modern Health benefit, employees and their dependents over 13 are eligible to use our mental health app and receive unlimited counselling and coaching each year
• Dental insurance: Use your flexible benefits fund to cover preventative and restorative treatment. You can also add coverage for family members
• Cycle to work: Buy a brand-new bike and save 25–40% on retail price thanks to tax savings
• Gym membership: Use your flexible benefits fund to discount a membership to a major gym chain
• Bonus: Based on a combination of your own performance and AVEVA’s financial results
• Pension: Use your flexible benefits fund to increase the standard employer contribution. You can also route your bonus directly into your pension, saving tax and NI
• Income protection: Secure a reliable income if you’re unable to work due to long-term sickness or injury
• Life assurance: In the event of your death, your loved ones will receive a lump sum
• Charitable giving: The Action for Good program gives you three days of paid volunteering every year, as well as match funding opportunities. You can also use your flexible benefits fund to give to charity pre-tax
• Professional development: Access to LinkedIn Learning gives you the chance to grow your knowledge and skills, while AVEVA’s extensive mentorship network allows you learn from colleagues across the company
• Education support: After one year with AVEVA, you can apply for support towards a relevant course or qualification. AVEVA will reimburse up to 70% of the cost
• Service recognition: Whether you’ve been with us for 12 months or 50 years (it’s happened!), the AVEVAversary program rewards you during milestone years with cash and time off. We also recognize your contributions by planting a tree in the AVEVA Forest, our global forest of recognition

Requirements Distillation

• Emerging Technology Awareness: Awareness of AI/ML operations and how they can improve efficiency across platform and delivery workflows
• Developer Platform & DevOps Awareness: Familiarity with CI/CD pipelines, deployment automation, infrastructure-as-code concepts, and the practices that make development teams productive
• Cloud & SaaS Expertise: Solid understanding of cloud architecture, SaaS delivery models, and what it takes to operate services reliably at scale
• Operational Excellence Mindset: Understanding of cloud readiness, reliability, and the operational disciplines that underpin a mature SaaS platform
• Data-Driven Decision Making: Ability to use metrics and analytics to prioritise investment and demonstrate impact
• Influence Without Authority: Proven ability to align and motivate teams across functions — R&D, Delivery, Portfolio, Commercial Operations, and Support — without direct reporting lines
• Product Trade-Offs: Ability to balance short-term and long-term investment to optimise platform capabilities
• Executive Communication: Superior verbal, written, and presentation skills to engage stakeholders at all levels
• Requirements Distillation: Ability to take ambiguous, multi-source input and turn it into clear, scoped, measurable deliverables
• Facilitation & Negotiation: Strong ability to guide discussions, build consensus, and resolve competing priorities
• Storytelling & Persuasion: Ability to articulate the value of cloud readiness and platform investment to both technical and non-technical audiences
• Project & Deadline Management: Ability to plan, prioritise, and meet deadlines across multiple concurrent initiatives
• Roadmap & Backlog Management: Strong organisational skills with the ability to maintain roadmaps, groom backlogs, and communicate delivery plans transparently
• Familiarity with tools like Aha!, Azure DevOps, and AVEVA back-office systems (SFDC, Zuora, Oracle, Gainsight) preferred but not required
• Ability to work effectively across diverse teams both functionally and geographically (primarily U.K., EMEA, and North America)
• Flexibility to travel periodically, if needed
• Prior experience in Enterprise / SaaS / B2B industry preferred but not required
• Previous product management experience, ideally in platform, infrastructure, DevOps, or internal-enablement domains