Senior Product Manager

BloomReach Inc.; United Kingdom; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company in customer experience is seeking a Senior Product Manager for their Agent Platform AI. The role involves leading the development of an AI-driven Marketing Agent to enhance decision-making and customer engagement. Candidates should possess extensive experience in product management with a focus on AI/ML, and be strong communicators able to work cross-functionally. This opportunity comes with competitive compensation and generous benefits, fitting for ambitious professionals ready to drive innovation.

Benefits

Flexible working hours

Employee Assistance Program

Professional education budget

Paid volunteering days

Company events

Qualifications

• 5+ years of product management experience.
• Focus on AI/ML and data-driven SaaS products.
• Proven ability to ship features for measurable customer outcomes.

Responsibilities

• Define and execute product vision for the Marketing Agent.
• Collaborate with cross-functional teams to ship features.
• Secure buy-in from stakeholders by communicating product vision.

Skills

Product Management

AI/ML

Data-Driven

Technical Fluency

Communication

Education

Degree related to Product Management or AI

Job description

Bloomreach is building the world’s premieragentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey.

• We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine —Loomi AI— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

Agent Platform AI Senior PM

Overview:

Bloomreach is redefining how marketing teams create customer experiences by building an AI-driven Marketing Agent that collaborates with marketers to execute campaigns faster and smarter. As a Senior Product Manager, you’ll lead the development of the “agent brain,” leveraging data, context, and machine learning to enable autonomous decision-making and continuous improvement.

Responsibilities:

• Define and execute the product vision for the Marketing Agent, ensuring alignment with Bloomreach’s strategic goals.
• Break down complex problems into iterative deliverables, prioritizing features that deliver immediate customer value.
• Build and test prototypes to validate concepts, using feedback to refine the agent’s learning loop and context-enrichment capabilities.

Cross-Functional Collaboration

• Partner with engineering, design, and product marketing teams to ship high-quality, customer-centric features.
• Enable go-to-market teams by articulating product value propositions and supporting launch strategies.
• Structure and enrich data to improve the agent’s decision-making accuracy and scalability.
• Design evaluation frameworks to measure agent performance and drive automated learning.

Stakeholder Leadership

• Secure buy-in from executives and stakeholders by communicating product vision and progress clearly.
• Collaborate with sales, customer success, and marketing to gather insights and refine the roadmap.

Qualifications

• 5+ years of product management experience, with a focus on AI/ML, data-driven SaaS products or AI start-ups.
• Proven ability to ship features that drive measurable customer outcomes.
• Technical fluency in AI concepts (agents, prompt engineering, LLMs) and data systems (databases, APIs, pipelines).
• Experience prototyping ideas and working hands-on with engineers to validate technical feasibility.
• Strong communicator who can simplify complex topics for technical and non-technical audiences.

Preferred Qualifications

• Background in marketing technology or customer experience platforms.

#LI-HO1

More things you'll like about Bloomreach:

Culture:

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work virtual-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead.

We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

Subscription to Calm - sleep and meditation app.*

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

Everyone gets to participate in the company's success through the company performance bonus.*

We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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