Senior Product Launch & Strategy Lead

Amazon Uk Services Ltd.; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Job summary

Amazon Robotics International is seeking an experienced Customer Solutions Manager to manage the timely and efficient material delivery to AR International sites by managing schedules and addressing supply chain constraints.

This role will own end to end planning of a portfolio and collaborate with cross-functional teams to analyze demand fluctuations, resolve challenges, and communicate risks to stakeholders.

Qualifications

• Bachelor's degree in Science, Technology, Engineering, Math, or a related field.
• Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
• Experience working in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs.
• Experience in customer-facing roles.”

Responsibilities

• Own the vision and long-term strategy for first-time automation, designing mechanisms and scalable processes where problems and approaches are not yet defined with the aim to graduate products into General Availability.
• Set the standards for operational excellence across the Product Launch organisation, define best practices adopted team-wide and actively remove bottlenecks that stifle innovation
• Influence business and technology direction at the organisation level; present strategic narratives and operational plans to Directors and VPs; negotiate effectively across organisations to align priorities
• Design scalable, long-term mechanisms and frameworks — enabling downstream teams to scale without direct oversight
• Serve as subject matter expert across multiple products; identify when performance issues stem from technical design issues and provide actionable feedback to engineering teams
• Drive cost efficiencies, critical issue handling, and proactive risk mitigation for significantly complex problems before they become roadblocks
• deliver data driven narratives for director and VP level for strategic Product decisions

Skills

Leading large-scale programs

Customer-facing experience

Enterprise IT experience

Communication with stakeholders

Education

Bachelor's degree in Science, Technology, Engineering, Math, or related field

Tools

AWS certification

Job description

Amazon Robotics International is seeking an experienced Customer Solutions Manager to manage the timely and efficient material delivery to AR International sites by managing schedules and addressing supply chain constraints.

This role will own end to end planning of a portfolio and collaborate with cross-functional teams to analyze demand fluctuations, resolve challenges, and communicate risks to stakeholders.