Enable job alerts via email!
Senior Product Engineer
incident.io
London
On-site
GBP 110,000 - 130,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An innovative company is seeking a Senior Product Engineer to join their dynamic team. This role offers the chance to work on an AI-powered incident management platform, helping teams respond effectively to critical incidents. You'll collaborate closely with customers, shipping valuable features quickly while maintaining high code quality. Join a passionate group of engineers who prioritize pragmatism and excellence, and contribute to a product that is already trusted by leading tech teams. If you're ready to tackle complex challenges and make a real impact, this opportunity is for you.
Benefits
Qualifications
- Experience with production systems at scale.
- Ability to write clear, maintainable code.
- Proactive in sharing context and helping others.
Responsibilities
- Ship value quickly and focus on customer needs.
- Work autonomously while collaborating with the team.
- Mentor and help team members grow.
Skills
Tools
Job description
Join to apply for the Senior Product Engineer role at incident.io
2 weeks ago Be among the first 25 applicants
Join to apply for the Senior Product Engineer role at incident.io
This range is provided by incident.io. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Incident.io
incident.io is the leading all-in-one platform for incident management. From small bugs to major outages, incident.io helps teams respond fast, reduce downtime, and improve every time something goes wrong.
Since launching in 2021, we’ve helped 800 companies—including Netflix, Airbnb and Block—resolve over 250,000 incidents. Every month, more than 30,000 responders across Engineering, Product and Support use incident.io to fix things faster.
We’re a small team that cares deeply about pragmatism, quality, magic, and pace. We've raised $100M from Index Ventures, Insight Partners and Point Nine, alongside many angel investors who are founders and executives of world-class companies.
Help us build the future of AI-powered incident management.
When things go wrong in production—whether it’s an outage, a breach, or a broken feature—incident.io helps teams respond fast, resolve issues, and build the insight needed to stop them recurring.
Why you should join us
We’re building an engineering team that ambitious, product-minded engineers wish they’d joined early. The kind of company that experienced engineers join to do the best work of their careers.
Our product-focused engineers have built and scaled systems at companies like Monzo, GoCardless, Intercom, Ravelin and Freetrade.
Our platform is already trusted by some of the world’s most recognised tech teams—from Skyscanner and Intercom to Block and Netflix—and we’re just getting started.
The problems we’re solving are tough and nuanced
- How do you bring clarity to chaos when a critical incident hits?
- How do you help teams move quickly and effectively when things break—whether they’re a fast-growing startup or a large, complex enterprise?
- Ship value quickly, with care. We think deeply but bias towards action—shipping fast helps us learn, improve, and stay focused on what matters most.
- Keep it simple, sweat the details. We choose proven tools, build clear solutions, and invest in the things that make engineering better: good tests, fast builds, strong observability, and kind commit messages.
- Work autonomously, not alone. You’ll have space to focus, but we collaborate constantly—pairing when it helps, and bouncing ideas off each other as we go.
- Stay close to the customer. You’ll talk with customers regularly over Slack or on a call, hear directly how people use what you’ve built, and help shape what we build next.
- Level-up your team. Whether it’s mentoring, sharing the experience you’ve gained, or offering thoughtful feedback, you’ll help the whole team grow and do better work together.
- Worked on production systems at scale and are comfortable owning projects end-to-end.
- Enjoy breaking down complex problems and finding pragmatic paths forward.
- Believe in writing clear, maintainable code, and know when to optimise for learning, not perfection.
- Proactive about sharing context, communicating openly, and helping others grow.
- Enjoy talking to customers, figuring out what really matters, and delivering solutions that work in the real world.
We Use
- Go and TypeScript (React) with Postgres as our core stack
- A generated, typed API client to help us ship quickly and safely
- Google Cloud Platform (GKE, Cloud SQL), with BigQuery, PubSub, Cloud Storage and more
- Terraform for infrastructure, CircleCI for testing and deployment
- Sentry, Grafana + Prometheus, and Kibana for observability
- Anthropic, Vertex, and OpenAI along with our own internal AI tooling for building AI features
What We Offer
We’re building a place where great people can do their best work—and that means looking after you and your family with benefits that support health and personal growth.
- Market leading private medical insurance
- Generous parental leave
- First Friday of the month off
- Generous annual leave/PTO allowance
- Competitive salary and equity
- Remote working and personal development budget
- Enhanced pension/401k
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionEngineering and Information Technology
- IndustriesSoftware Development
Referrals increase your chances of interviewing at incident.io by 2x
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 21 hours ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 23 hours ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
Feltham, England, United Kingdom 5 days ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Surrey, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
