Senior Product Director, Agent Experience

Academic Key; Greater London; Hybride; GBP 120 000 - 180 000; Plein temps

Résumé du poste

WPP is seeking a Senior Product Director for Agent Experience to lead the evolution of the Agent Builder and Agent Catalog & Hub within WPP Open. You will own vision, strategy and roadmap, balance governance and growth, and partner with engineering, design and UX to deliver a connected build, publish and adopt journey across a large-scale SaaS platform.

You bring extensive product leadership, experience with enterprise SaaS, and familiarity with platforms such as Salesforce Agentforce and

Qualifications

• Extensive product management experience in large-scale SaaS platforms.
• Proven ability to own roadmaps and governance models.
• Strong leadership and cross-functional collaboration.

Responsabilités

• Own the vision, strategy and roadmap for Agent Builder and Agent Catalog & Hub.
• Collaborate with Engineering, Design and UX to deliver end-to-end adoption.
• Drive governance features and lifecycle management.
• Monitor catalog health and adoption metrics.

Connaissances

Product Management

Enterprise SaaS

Leadership

Stakeholder management

Outils

Salesforce Agentforce

ServiceNow AI Agent Studio

Description du poste

# Senior Product Director, Agent Experience**Wpp** · London, LondonAbroad London, London✓ Link validatedWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. About Data & Technology Solutions WPP’s Data & Technology Solutions is WPP’s unified global data products and technology team. We work with our agencies and clients to build data-driven solutions and technology product to power marketing transformation. WPP Open is our AI platform for marketing, it connects marketing professionals, data, tools and AI in a single place. WPP Open is the simplest, safest and fastest way to realise the benefits of scaled AI – delivering better-informed creative ideas faster, at scale and at lower cost. Why we are hiring: We seek an experienced product leader to own how agents get built, published, discovered and trusted across WPP Open. This role brings together two capabilities, Agent Builder, the environment in which anyone at WPP creates an agent — its instructions, model, tools, data and permissions — and the Agent Catalog & Hub, where those agents are published, found, governed and put to work. The ideal candidate will have built or scaled a creation platform together with the marketplace or catalog that distributes what it produces, and will understand that a builder without curation produces sprawl, while a catalog without a builder has nothing to curate. WPP Open serves high numbers of users across our agencies, and the agent estate is already large. At our scale the challenges are not the building experience alone and you will treat governance as a product essential. This role will own the shift from an agent catalog to a skills marketplace. This requires a product leader who can balance strategic thinking with hands-on execution, and who can keep an established platform healthy while moving it somewhere new. What You Will Do: Within this IC role, reporting into the Senior Director Product Enablement WPP Open – you will: Own the vision, strategy and roadmap for Agent Builder and the Agent Catalog & Hub as a single connected product area, ensuring alignment with the broader Open strategy and business objectives. Partner with Product Leadership to shape a product roadmap, emphasising value realisation through lean and iterative methodologies. Define the creation experience: how a non-technical user assembles a capable agent, and how a more technical user goes further. Own discovery, trust and reuse in the Catalog & Hub — search, taxonomy, metadata, ownership, versioning, ratings and lifecycle — so that the right agent is found rather than rebuilt. Build governance into the product. Classification, review, approval, publication controls and audit should be native capabilities of building and publishing, delivered as an active member of the Agent Governance team. Define and deliver the evolution from agent catalog to skills marketplace. Work closely with Engineering, Design and UX to deliver a connected build, publish and adopt journey. You will set clear objectives with teams and ensure alignment of plans and workstreams to achieve them. Balance commitments and governance features against new capabilities. Provide day-to-day vision, direction and motivation to the cross-functional product team, including product management, data analysts, engineers and product enablement. Use data to drive product strategies and plans — catalog health, duplication, adoption, abandonment and build patterns — gathering quantitative and qualitative feedback from stakeholders to enhance product adoption and usage continually. Act as the voice of the customer by balancing platform priorities with the needs of agencies, operations teams and clients. Keep stakeholders up to date with strategic direction and the product roadmap and communicate new product releases to ensure successful advocacy and adoption. What You Will Bring: Experience in Product Management, Product Ownership, or related roles, including time owning a platform product at enterprise scale. Proven track record delivering enterprise SaaS platform products. Experience working with platforms such as Salesforce Agentforce, ServiceNow AI Agent Studio and an understanding of how these are adopted, extended and gover