Senior Product Analyst

ShipIn; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

ShipIn Systems is seeking a Senior Product Analyst to own data‑driven decision making across product performance, discovery and risk scoring in maritime insurance contexts. You will report to the VP of Product and collaborate with Data, AI/ML, Customer Success and engineering teams to translate insights into product strategy.

The role focuses on analytics, dashboards, KPI tracking, and identifying opportunities to improve usage and value across onboard and shore personas, with emphasis on data

Qualifications

• 4–6 years of experience in product analytics, BI, or data research roles in SaaS or data‑rich enterprise apps.
• Hands‑on experience with SQL and product analytics tools (Looker, Mixpanel, Amplitude, Tableau) and Python/R for deeper analysis.
• Strong ability to translate raw data into business insights and tell data stories for technical and business audiences.
• Ability to design and track KPIs, funnels, and cohort analyses.
• Bachelor’s degree in a quantitative field; advanced degrees are a plus.
• Curiosity and a proactive mindset in exploring patterns and opportunities.
• Detail‑oriented, highly analytical, and able to work cross‑functionally.

Responsibilities

• Serve as the go‑to person for product data analysis, validation, and reporting.
• Analyze user engagement across onboard and shore personas to understand adoption, workflows, and value extraction.
• Build dashboards and reports to track KPIs, risk scores, and product usage across customers and fleets.
• Partner with Product Managers, Designers, and Engineers to identify bottlenecks, validate hypotheses, and optimize product performance.
• Ensure data quality and consistency across internal analytics sources.
• Conduct data‑driven research on emerging product opportunities in maritime insurance.
• Provide recommendations for new modules, features, or risk tools tailored to maritime trends.

Skills

Product analytics

BI

Data research

Analytical storytelling

KPI design

Cross-functional work

Education

Bachelor's degree in a quantitative field

Advanced degrees (MSc, PhD, MBA) are a plus

Tools

SQL

Looker

Mixpanel

Amplitude

Tableau

Python

R

Job description

Senior Product Analyst

About ShipIn

ShipIn Systems is redefining how the maritime industry understands, manages, and reduces operational risk. Our AI-powered visual fleet intelligence platform connects onboard video with shore-based teams, turning everyday vessel operations into actionable insight that helps prevent incidents before they escalat.

We work with many of the world’s leading shipowners and operators to bring greater visibility, accountability, and learning into daily operations at sea. The result is safer crews, stronger performance, and smarter decision-making across global fleets.

If you’re drawn to complex, real‑world industries and want to build technology that changes behavior and improves safety at scale, join us.

About the role

As ShipIn’s first Product Analyst, you will play a central role in driving data-informed decisions at ShipIn. This position combines hands‑on product analytics with strategic research for product innovation in the maritime and insurance domains. The Analyst will support both product performance validation and discovery of new opportunities, ensuring that ShipIn’s insights and scores deliver measurable value to customers and insurance partners.

You’ll report directly to the VP of Product while working with Product Managers, Data, AI/ML Engineers, Customer Success, and other key stakeholders. Collaborate across disciplines - from Data Science and Maritime experts to Insurance partners - to transform insights into clear product strategies.

Key Responsibilities

• Serve as the go‑to person for product data analysis, validation, and reporting.
• Analyze user engagement across ShipIn’s applications (onboard and shore personas) to understand adoption, workflows, and value extraction.
• Build dashboards and reports to track KPIs, risk scores, and product usage across customers and fleets.
• Partner with Product Managers, Designers, and Engineers to identify bottlenecks, validate hypotheses, and optimize product performance.
• Ensure data quality and consistency across internal analytics sources.
• Conduct data-driven research on emerging product opportunities, identifying trends and correlations within ShipIn’s insights and risk scores for maritime insurance.
• Provide recommendations for new modules, features, or risk engineering tools tailored to the Maritime trends and needs.

Qualifications

• 4‑6 years of experience in product analytics, BI, or data research roles, in SaaS, AI/ML-driven products, or data‑rich enterprise applications.
• Hands‑on expertise with SQL and product analytics tools (e.g., Looker, Mixpanel, Amplitude, Tableau, or similar); comfort with Python/R for deeper analysis.
• Strong analytical skills with the ability to translate raw data into business insights.
• Ability to design and track KPIs, funnels, and cohort analyses.
• Bachelor’s degree in a quantitative field (Data Science, Statistics, Engineering, Economics, or similar). Advanced degrees (MSc, PhD, MBA) are a plus.
• Strong communicator able to tell a story with data for both technical and business audiences.
• Curiosity and a proactive mindset in exploring patterns, anomalies, and new opportunities.
• Detail‑oriented, highly analytical, and structured.
• Ability to work cross‑functionally and balance execution with strategic thinking.

Nice if you have

• Familiarity with maritime, industrial, Banking risk management or insurance industries is an advantage.
• Understanding of AI/ML concepts and risk scoring frameworks.