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NHS Sussex ICB is seeking a Senior Practitioner for its Continuing Healthcare service. This role involves assessing and managing a caseload, working with a supportive team to enhance patient care. The ideal candidate will have experience in healthcare or social work and possess excellent communication skills. You will be instrumental in ensuring high service quality and supporting staff development within an inclusive work environment.
Job summary
NHS Sussex ICB ambition is to create an inclusive working environment which reflects our commitment to celebrate and promote diversity for all groups. We are particularly under-represented in staff from Black, Asian, and Minority Ethnic (BAME) and disabled communities and actively encourage and welcome applications from these communities. Furthermore, we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us.
We encourage all applicants to share their equality information with us confidentially during the application process so that we can statistically monitor how fair and equitable our recruitment process is and how well we are reaching applicants from diverse communities and identify where we need to improve. This information is removed before shortlisting.
PLEASE NOTE: Integrated Care Boards (ICBs) are undergoing significant changes. Recently, they have been asked to cut their operating costs by 50%, which includes reducing their workforce. We do not know at this point whether All-Age Continuing Care will be included in these changes and what this may look like
Main duties of the jobThe post holder will play a key role across the CHC service, working within the remit of the National Framework for Continuing Healthcare, to deliver an effective, efficient and equitable service to the people and populations of Sussex.
Prior experience of CHC would be beneficial, but is not essential for this role, as you will work within an experienced and supportive team who will support you to develop the relevant knowledge required. However, the post holder should have experience of working within health or care, and will need excellent verbal and written communication skills, as you will be required to work closely with patients, families, carers and other external partners.
As a Senior Practitioner, your role will include delivery of a variety of functions across the CHC service, including: Assessment, Reviews, Care Planning and Case Management.
You will also have the opportunity to work across other areas of CHC, including audit, appeals, retrospective assessments, complaints, assessment verification, and many more. You will be supported to develop the necessary skills and experience to work across the whole pathway, safely, confidently and effectively. NHS Sussex is strongly committed to your development, and through a structured 1:1 and appraisal system, will work with you to recognise and create a plan to meet your development needs.
About usNHS Sussex ICB are committed to enabling team members to work in an agile and flexible way. We adopt a flexible first approach to working patterns. We empower our people to work where, when, and how they choose with minimum constraints to support their wellbeing to sustain good work life balance and to optimise performance and delivery.
We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
Flexible working requests will be considered for all roles.
Agile working is not just related to working from different locations or at different times. It is about effectively utilising technology to improve work practices and to work differently to increase our overall effectiveness to improve health outcomes for our population.
Should you require a reasonable adjustment to our recruitment process please contact the Recruitment Team at scw.peopleresource@nhs.net to ensure that measures can be put in place to support you.
NHS Sussex has committed to achieving Net Zero Carbon emissions by 2045. As a member of staff you will be encouraged and supported to implement new ways of working that will help us achieve that goal.
Working for us - Sussex Health and Care (ics.nhs.uk)
Details Date posted05 June 2025
Pay schemeAgenda for change
BandBand 6
Salary£35,392 to £42,618 a year
ContractPermanent
Working patternFull-time
Reference numberD9146-ICB-6433LB-N
Job locationsSackville House
Brookes Close
Lewes
East Sussex
BN7 2FZ
Working as part of the CHC Team, ensuring a high-quality service is delivered, supporting and mentoring staff to achieve continuous improvement.
Managing a caseload of patients and contributing to performance improvement, taking a lead for identified areas where agreed.
Monitor quality assurance of care delivery.
Undertake statutory reviews and ensure that clients needs have been met and progressed through the appropriate care pathway within agreed timeframes. To ensure all reviews, reassessments include appropriate reports and evidence to support the level of care need identified within the Decision Support Tool.
Managing a defined caseload for those eligible for CHC.
To provide support in developing inter-agency and local partnership working to ensure high standards of patient care.
Facilitating, contributing and undertaking CHC assessments and reviews in line with standard operating procedures. Providing expert advice, information and support on Continuing Healthcare to Professionals, Patients and their families.
Participating in the verification process.
Management of referrals received via the fast track (end of life) pathway.
Duty role, managing enquiries received from patients, members of the public and other professionals.
Triaging CHC Checklists.
Completing retrospective CHC assessments.
Supporting the Continuing Healthcare team to ensure that work stream plans are fulfilled and supervised effectively to ensure successful delivery.
Supporting the Team Leader to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework.
Supporting new staff to complete all mandatory and other training so that staff can fulfil their roles effectively.
The role will require travel on occasions, to carry out assessments and reviews. Access to transport is therefore necessary, be it personal or public.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation. All CHC staff are expected to work flexibly, when required, to meet the needs of the service.
Job description Job responsibilitiesWorking as part of the CHC Team, ensuring a high-quality service is delivered, supporting and mentoring staff to achieve continuous improvement.
Managing a caseload of patients and contributing to performance improvement, taking a lead for identified areas where agreed.
Monitor quality assurance of care delivery.
Undertake statutory reviews and ensure that clients needs have been met and progressed through the appropriate care pathway within agreed timeframes. To ensure all reviews, reassessments include appropriate reports and evidence to support the level of care need identified within the Decision Support Tool.
Managing a defined caseload for those eligible for CHC.
To provide support in developing inter-agency and local partnership working to ensure high standards of patient care.
Facilitating, contributing and undertaking CHC assessments and reviews in line with standard operating procedures. Providing expert advice, information and support on Continuing Healthcare to Professionals, Patients and their families.
Participating in the verification process.
Management of referrals received via the fast track (end of life) pathway.
Duty role, managing enquiries received from patients, members of the public and other professionals.
Triaging CHC Checklists.
Completing retrospective CHC assessments.
Supporting the Continuing Healthcare team to ensure that work stream plans are fulfilled and supervised effectively to ensure successful delivery.
Supporting the Team Leader to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework.
Supporting new staff to complete all mandatory and other training so that staff can fulfil their roles effectively.
The role will require travel on occasions, to carry out assessments and reviews. Access to transport is therefore necessary, be it personal or public.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation. All CHC staff are expected to work flexibly, when required, to meet the needs of the service.
Person Specification Experience EssentialThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer nameNHS Sussex ICB
AddressSackville House
Brookes Close
Lewes
East Sussex
BN7 2FZ
https://www.sussex.ics.nhs.uk/ (Opens in a new tab)
Employer details Employer nameNHS Sussex ICB
AddressSackville House
Brookes Close
Lewes
East Sussex
BN7 2FZ