Senior POS Campaign Lead — In-Store & Client Delivery

Inspired Thinking Group (ITG) Limited; Bracknell; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Wellbeing Day

Smart Working up to 40% from home

Opportunity to work abroad up to 90+2?

Pension scheme

Employee Assistance Programme

Professional qualifications funding

Job summary

Inspired Thinking Group (ITG) Limited seeks an experienced Senior Project Manager to lead POS and in-store communications for major retail clients. You will own briefs end-to-end, manage complex timelines, and coordinate with artworkers, printers, and production partners to deliver on time and to quality standards.

With 5+ years in POS and in-store communications, you will ensure adherence to regulatory requirements, maintain strong client relationships, and mentor junior PMs.

Qualifications

• 5+ years of POS and in-store communications production, including end-to-end campaign and print management
• Agency background (advertising, marketing, or retail-focused creative agency preferred)
• Proven expertise in print production, supplier management, and retail compliance requirements
• Demonstrated line management experience and ability to develop and mentor teams
• Strong project management and planning skills; proficiency with workflow and task management tools (Monday, Asana, or similar)
• Excellent communication and presentation skills; confident in client-facing interactions
• Meticulous attention to detail with a relentless focus on quality, accuracy, and brand/regulatory compliance
• Advanced Excel and Google Drive skills; comfort with data analysis and reporting
• Proactive, solutions-oriented mindset with the ability to manage multiple workstreams and adapt to changing priorities
• Excellent briefing, commissioning, proofreading, and editing skills
• Strong interpersonal skills; ability to build collaborative relationships across creative, operational, and client teams

Responsibilities

• Serve as primary point of contact for assigned briefs, managing client relationships from initial briefing through final in-store delivery
• Establish clear CPAs (Critical Path Agreements) and communicate project timelines, milestones, and dependencies with stakeholders
• Lead regular progress meetings with clients, artworkers and production partners; escalated risks and challenges proactively
• Interrogate briefs thoroughly with clients and production partners to ensure all requirements, specifications, and regulatory considerations are clarified before production commences
• Manage the complete POS production lifecycle: design handoff, print specification, approval cycles, print production, and in-store delivery coordination
• Coordinate with printers and suppliers, managing print quotes, timelines, and quality standards in line with agency best practices
• Log all briefs and deliverables into required tracking systems (Monday, Storyteq, Media Centre) accurately and timely to ensure robust audit trails and reporting
• Document and track all client approvals using agreed processes, capturing sign-off records systematically
• Monitor project health continuously, flagging delays, resource constraints, and quality concerns to the Senior Delivery Manager and relevant stakeholders
• Lead and mentor Project Managers reporting into this role; provide regular feedback, career development opportunities, and clear performance expectations
• Maintain close visibility with creative studios, production teams, and design partners through regular sync meetings
• Manage direct reports' leave, sick cover, and workload balancing to maintain consistent service delivery
• Support process improvement initiatives and drive adoption of improved ways of working across the PM function
• Maintain accurate work-in-progress (WIP) tracking and data capture to support reporting, forecasting, and performance analysis
• Submit accurate project costs to clients and provide regular PAYG spend updates and budget forecasting
• Monitor workstream financials and alert Senior Delivery Manager to any budget overruns or variance issues

Skills

POS production

Client management

Stakeholder management

Project planning

Excel

Google Drive

Communication skills

Tools

Monday

Asana

Job description

Inspired Thinking Group (ITG) Limited seeks an experienced Senior Project Manager to lead POS and in-store communications for major retail clients. You will own briefs end-to-end, manage complex timelines, and coordinate with artworkers, printers, and production partners to deliver on time and to quality standards.

With 5+ years in POS and in-store communications, you will ensure adherence to regulatory requirements, maintain strong client relationships, and mentor junior PMs.