Senior Platform Support Tech Lead

Oliver Bernard; Greater London; On-site; GBP 85,000 - 110,000; Full time

Job summary

Oliver Bernard in London is seeking an Application Support Tech Lead to ensure the reliability, performance, and continuous improvement of the platform stack. This is a hands-on leadership role combining deep technical expertise with operations ownership.

You will lead a team of platform engineers, drive excellence, and serve as the primary interface between business stakeholders, engineering, and external partners, with opportunities to shape strategy and scalable processes.

Qualifications

• Experience in an Application Support or similar role.
• Proficiency with scripting or an object-oriented programming language.
• SQL and database experience.
• Experience with configuration management, automation and orchestration tools.
• Knowledge of AWS Cloud and tools such as Terraform and Docker.
• Knowledge of APIs and microservices is desirable.
• Experience leading others and acting as the go-to senior in a team.

Responsibilities

• Lead a team of platform engineers and own reliability, performance and continuous improvement of the stack.
• Drive operational excellence and platform ownership.
• Collaborate with business stakeholders, engineering and external partners.
• Define strategy, improve processes and ensure scalability of platforms.

Skills

Scripting or OO language

SQL

Configuration management

Automation

Orchestration tools

AWS Cloud

Terraform

Docker

APIs & microservices

Leadership

Tools

AWS

Terraform

Docker

Job description

Oliver Bernard in London is seeking an Application Support Tech Lead to ensure the reliability, performance, and continuous improvement of the platform stack. This is a hands-on leadership role combining deep technical expertise with operations ownership.

You will lead a team of platform engineers, drive excellence, and serve as the primary interface between business stakeholders, engineering, and external partners, with opportunities to shape strategy and scalable processes.