Senior Platform Engineer

Motability Operations Limited; London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Motability Operations Limited seeks a skilled individual for a key role in platform engineering. The position focuses on streamlining customer-centric processes, enhancing cloud services, and driving innovation within the team. With an engaging work culture, the role offers opportunities to shape the future of infrastructure services.

Benefits

Competitive reward package including an annual discretionary bonus

15% non-contributory pension

28 days annual leave with options to purchase/sell days

1 day for volunteering

Funded Private Medical Insurance

Electric/Hybrid Car Salary Sacrifice Scheme

Life assurance at 4 times your basic salary

Funded health screening for over 50s

Employee Discount Scheme

Free access to healthcare apps

Qualifications

• Strong command line experience with RHEL.
• Proficient at scripting with one or more of Java, Perl, Python.
• Experience with Docker and Kubernetes for container technologies.

Responsibilities

• Driving customer-centric process improvement initiatives.
• Executing cross-functional initiatives and enhancing self-service capabilities.
• Supporting continuous improvement across Platform-as-a-Product teams.

Skills

Cloud technologies

Scripting

Containerization

Automation

Agile methodologies

Job description

About The Role

Reporting to the Platform Service Management Lead, this role is primarily responsible for driving customer-centric process improvement initiatives and delivering automated, reliable cloud platform infrastructure services. You will lead the fast and effective execution of cross-functional initiatives, enhance self-service capabilities, and support continuous improvement across Platform-as-a-Product teams. Our team plays a key role in driving customer process improvements—whether that’s through self-service tools or more centralised capabilities. We also lead cross-functional initiatives that span multiple platform teams, and we support internal enhancements to help our teams work more effectively.

Another important part of our role is coordinating and implementing customer proof-of-concept efforts and managing team allocation for new projects. But beyond that, we also provide the mechanism for prioritising work across teams—making sure the right work gets done at the right time.

And finally, we stay on top of industry trends and explore emerging technologies to continuously enhance the platform and keep us ahead of the curve.

About You

You are a natural problem solver with a strategic mindset and a passion for making a meaningful impact. You bring fresh ideas and unique perspectives to your team, continuously seeking ways to innovate and improve. A strong advocate for Infrastructure as Code and the power of automation, you understand their value in building scalable and efficient systems. With a solid grasp of cloud technologies and containerisation, you are motivated to grow into a technical leadership role and help shape the future of platform engineering.

Minimum Criteria

• Strong command line experience with RHEL
• Proficient at scripting with one or more of the following: Java, Perl, Python, or scripting in Shell and Perl
• Automating delivery of Infrastructure as Code e.g. Terraform
• Working with software development methodologies; agile, test automation and CI/CD in public/private/hybrid cloud environment
• Automating configuration management (e.g. Ansible, Chef, Puppet, Salt)
• Experience with container technologies using Docker and Kubernetes
• Considerable experience working with a major Cloud Infrastructure vendor e.g. AWS, Azure.

About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

As a Motability Operations team member, the benefits you can expect are:

• Competitive reward package including an annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• 28 days annual leave with option to purchase and sell days
• 1 day for volunteering
• Funded Private Medical Insurance cover
• Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme
• Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help
• Funded health screening for over 50s
• Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans
• Employee Discount Scheme with an app to save on the go
• Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees
• Generous family leave policies

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.