Senior Platform Architect

Temporal Technologies Inc.; Whitehall; On-site; GBP 64,000 - 85,000; Full time

Benefits offered by this job

Equity

Commission

Job summary

Temporal Technologies is seeking a Senior Platform Architect to own production readiness, activation, and the first production workflow for customers. You will set guardrails for reliability, guide customers to scalable production, and lead cross-functional delivery with Professional Services, Support, and Partners.

Based in the United Kingdom with preference for London, the role emphasizes driving adoption through production success, defining patterns, training, and governance across teams.

Qualifications

• 6+ years of professional software or solutions engineering experience.

Responsibilities

• Own Production Readiness and Activation for customer environments.

Skills

Distributed systems

Workflow orchestration

Reliability engineering

Go

Java

TypeScript

Python

Production systems

Debug complex issues

Technical communication

Tools

Kubernetes

Cloud platforms

Infrastructure as Code

Job description

Role Summary

Join our Technical Services team as a Senior Platform Architect and drive transformational outcomes with Temporal. You'll be the accountable technical owner from purchase to stable production, turning complex challenges into scalable, repeatable solutions. Shape delivery patterns, operational standards, and enablement strategies that accelerate customer success and create lasting competitive advantage across teams and environments.

What You'll Do

Own Production Readiness and Activation

Act as the single owner of customers' scale-proof production readiness

Drive the first production workflow and reduce time-to-production

Establish guardrails and best practices for reliability, failure handling, scaling, and upgrades

Make developers Temporal SDK experts, make customer platform architects Temporal Server and SDK best practice experts

Set up alerting to catch issues before customers do

Work on your assigned customers' most difficult tickets and problems

Identify and remove activation, blockers early before they become escalations

Optimize costs and performance with customers

Run the Customer's Technical Program

Build and execute a KPI-driven success plan tied to production outcomes

Define standards for patterns, training, governance, and operational readiness

Lead cross-functional coordination of Professional Services, Support, Partners, and internal teams, leveraging project management to ensure on-time, high-quality delivery

Proactively manage technical risk, migrations, and architectural debt

Ensure Long-Term Technical Health

Set and validate reliability, observability, and operational standards

Monitor health signals and intervene before the customer knows they're happening

Lead technical reviews, readiness checkpoints, and maturity assessments

Certify teams and workloads as production-ready

Drive Adoption Through Production Success

Surface growth signals based on usage, maturity, and confidence

Partner with customers, Growth AEs and Solution Architects to unlock new workloads

Translate production success into clear technical narratives for renewal and growth

Advocate for customer needs and real-world patterns internally

What You'll Bring

You must reside in the United Kingdom, with a preference for London

6+ years of professional software engineering or solutions engineering experience

Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles

Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python

Experience building, deploying, and operating production systems at scale

Demonstrated ability to debug complex technical issues and guide customers through resolution

Strong customer-facing skills with the ability to communicate technical concepts clearly to diverse audiences

Experience creating technical documentation, runbooks, and training materials

Self-motivated with the ability to work independently while collaborating across teams

Willingness to travel occasionally for customer engagements and team events

Nice to Haves

Prior experience with Temporal or similar workflow orchestration platforms

Experience with observability tools and practices for distributed systems

Background in professional services, technical consulting, or solutions engineering roles

Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools

Contributions to open source projects or developer communities

Experience designing and delivering technical training or workshops

Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Compensation Range: 64,400 - 84,525

LocationLondon, England

Employment TypeFull time

Location TypeRemote

DepartmentPlatform Architecture

CompensationUnited Kingdom64,400 - 84,525

• Offers Equity 27,600 - 36,225 Commission Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.