Senior Planning & Performance Officer

NSPCC; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Generous annual leave

Employee discounts

EAP

Pension schemes

Life assurance

Job summary

National Society for the Prevention of Cruelty to Children is seeking a Senior Planning & Performance Officer to support strategic planning, performance management and business operations within the Engagement & Fundraising Directorate. You will work closely with senior leaders to drive planning, provide performance insight and improve income-supporting decisions.

The role focuses on coordinating planning across directorates, delivering reports, and ensuring governance and risk management are

Qualifications

• Experience supporting business planning and strategic objective setting.
• Strong analytical skills and the ability to interpret complex data.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational skills and the ability to manage competing priorities.

Responsibilities

• Lead the annual business planning process, including OKRs and KPIs.
• Produce performance reporting and insight for leadership teams.
• Coordinate cross-directorate planning and manage strategic dependencies.
• Improve performance measurement, monitoring and reporting.
• Support governance, risk management, business continuity and business management activities.

Skills

Business planning experience

Analytical skills

Stakeholder management

Organisational skills

Job description

Join the Income Generation directorate to make a difference

At the NSPCC, we believe every childhood is worth fighting for. With over 100 years of experience, and the collective strength of our staff, volunteers, supporters, and partners, we're working to end child abuse and neglect for good.

Over 90 percent of the NSPCC's income comes from voluntary donations, so we rely on the incredible generosity and commitment of all our supporters, large and small.

As our Senior Planning & Performance Officer, you'll play a key role in helping the Engagement & Fundraising Directorate deliver against its strategic priorities and maximise its contribution to the NSPCC's mission.

What is the purpose of the Senior Planning & Performance Officer?

The Senior Planning & Performance Officer plays a key role in supporting strategic planning, performance management and business operations across the Engagement & Fundraising Directorate. Working closely with senior leaders, you'll help ensure effective planning, provide performance insight for decision-making, and drive continuous improvement to maximise income and support the NSPCC's mission.

What will I be doing?

Key responsibilities include:

• Leading the annual business planning process, including OKRs and KPIs.
• Producing performance reporting and insight for leadership teams.
• Coordinating cross-directorate planning and managing strategic dependencies.
• Improving performance measurement, monitoring and reporting.
• Supporting governance, risk management, business continuity and business management activities.

What skills do I need?

You’ll have:

• Experience supporting business planning and strategic objective setting.
• Strong analytical skills and the ability to interpret complex data.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational skills and the ability to manage competing priorities.

Why join the NSPCC?

Any one of our people will tell you that a huge reward in itself is making a difference to children's lives. But we know it's a competitive world, and it's important to feel valued in your role and receive more practical, tangible benefits. We offer salaries that are at least comparable with the top charities in the UK, as well as these benefits.

• Generous annual leave - 29 days per annum plus bank holidays for full-time employees (pro-rata for part-time). 32 days per annum after five years' continuous service.
• Employee discounts - Our discounts portal gives you online access to over 3,000 discounts and offers.
• The Employee Assistance Programme (EAP) - an independent, free, personal support service. It can provide information, support and advice to support your health and wellbeing.
• Pension - building up a good pension is something we want to help you achieve with our flexible, tax-efficient pension schemes.
• Life assurance scheme - All employees will be given life assurance of one times their salary, unless they join the NSPCC Group Personal Pension Scheme, where members are given life assurance of five times their salary.

Join us and make a difference

You’ll grow, be challenged, and help change millions of young lives for the better.