Senior Pharmacy ATO — Patient Services & Admin Lead

Wye Valley NHS Trust; West Midlands; On-site; GBP 25,000 - 27,000; Full time

Job summary

Wye Valley NHS Trust is seeking a friendly, well-organised ATO - Customer Service to join the Pharmacy team at Hereford County Hospital. You will be a key contact for patients, carers, hospital staff and other healthcare professionals, handling face-to-face and telephone enquiries and assisting with prescriptions and pharmacy workflow.

Working under supervision of registered pharmacists, you will support dispensing, distribution and stock control, maintain confidentiality, and help deliver a

Qualifications

• GCSEs including Maths and English and two other subjects.
• Level 2 in Pharmacy Services.
• Completion of in-house training programme demonstrating competency for Band 3 duties.

Responsibilities

• Provide support to Pharmacy services across Dispensary and Ward-Based Services under supervision.
• Assist in preparation, dispensing, distribution and stock control of medicines; ensure safe, timely supply.
• Support supervision and training of Band 2 ATO staff and contribute to service improvement.

Skills

Good IT skills

Clear communication

Time management

Education

4 GCSEs (Maths, English, two others)

Level 2 in Pharmacy Services

In-house training programme (Band 3 competencies)

Job description

Wye Valley NHS Trust is seeking a friendly, well-organised ATO - Customer Service to join the Pharmacy team at Hereford County Hospital. You will be a key contact for patients, carers, hospital staff and other healthcare professionals, handling face-to-face and telephone enquiries and assisting with prescriptions and pharmacy workflow.

Working under supervision of registered pharmacists, you will support dispensing, distribution and stock control, maintain confidentiality, and help deliver a