Band 6 Senior Pharmacy Technician: Clinical & Patient Services

BHR Hospitals; Ilford; Hybrid; GBP 46,000 - 54,000; Full time

Job summary

Barking, Havering and Redbridge University Hospitals NHS Trust in Ilford is seeking a Band 6 Senior Pharmacy Technician, registered with the GPhC, to lead and support clinical and patient services across our hospitals. You will oversee medicines reconciliation and discharge processes, contribute to service improvement projects, and mentor pharmacy staff, with weekend and bank holiday shifts on a rota.

This permanent full-time role offers leadership development and a chance to influence service

Qualifications

• Registered with GPhC and accredited in Medicines Management.
• Experience in leadership, staff management and appraisals.
• Experience of training staff and developing policies and procedures.

Responsibilities

• Lead and support clinical and patient services across hospital areas.
• Oversee medicines reconciliation and discharge processes.
• Contribute to service improvement projects and audits.
• Train and develop pharmacy staff and assistants.

Skills

Leadership

Staff management

Staff training

Communication

Audit & improvement

Policy development

Patient interaction

Education

GPhC registration

Medicines Management Accreditation

Education Supervisor qualification

Tools

Careflow Medicines Management (JAC)

Cerner Millenium

Job description

Band 6 Senior Pharmacy Technician: Clinical & Patient Services

Band 6

Main area Pharmacy Dept Grade Band 6 Contract Permanent Hours Full time - 37.5 hours per week Job ref 162-8000-CCS

Site King George Hospital Town Ilford Salary £45,953 - £54,254 per annum inclusive Salary period Yearly Closing 18/10/2026 23:59

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here

Join our Pharmacy Team at Barking, Havering and Redbridge University Hospitals NHS Trust and play a key role in leading and developing high-quality clinical pharmacy and patient services across our hospitals.

We are looking for an experienced, motivated and enthusiastic Pharmacy Technician, registered with the General Pharmaceutical Council (GPhC) registered, to lead and support clinical and patient services. You will help ensure patients receive safe, effective and timely access to medicines throughout their hospital stay.

You will provide operational leadership for clinical and patient services, oversee medicines reconciliation and discharge processes, contribute to service improvement projects/audits, and support training and development of our pharmacy workforce. The role offers an opportunity to influence service delivery while further developing your leadership and clinical skills.

You will need to have excellent communication, organisational and problem-solving skills, together with the ability to motivate others and manage competing priorities within a busy acute Trust environment.

You will also be required to work weekends and bank holiday shifts via a rota.

Main duties of the job

To assist the Specialist Pharmacy Technician, Clinical & Dispensary Manager in leading, managing and organising clinical pharmacy technical services & patients services to all areas in the hospital. To be responsible for updating relevant procedures and supporting development of clinical and patient services provided by pharmacy technician and pharmacy assistants as well as management of stock. Lead on audits and reviews relevant to the role as well as supervising and training staff.

Working for our organisation

We’re an organisation that is getting better and better and our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with.

They are benefitting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 346,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

We’re proud of our regional Neurosciences Centre, Radiotherapy Centre and Hyper Acute Stroke Unit. We’re also part of the North East London Cancer Alliance.

We run a Women’s Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George’s Health and Wellbeing Hub. These CDCs are open 12 hours a day, 7 days a week.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We’re proud to be a London Living Wage employer.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Person specification

Education / Qualifications

• Registered with GPhC
• Accreditation in Medicines Management or equivalent
• Education Supervisor qualification or equivalent

Experience / Knowledge

• Experience of leadership & staff management including appraisals, sickness absence management and performance management.
• Experience of staff training and supervision
• Experience of dealing with patients and the public
• Experience of developing and updating policies, procedures and standards.
• Experience of using Careflow Medicines Management (JAC)
• Experience of using Cerner Millenium
• Experience of implementing change within a department and/or team

Skills / Abilities

• Ability to communicate clearly and effectively with seniors, peers and multidisciplinary
• Evidence of audit and improvement work.

Before you apply

Using AI

We recognise that more applicants are using artificial intelligence (AI) tools to support their job applications and welcome the responsible use of these technologies.

AI can be a useful tool to help organise your thoughts, improve the structure of your application and support your preparation. However, your application should remain an authentic and accurate reflection of your skills, experience, and knowledge.

We encourage you to review the person specification carefully and provide clear examples that demonstrate how you meet the essential criteria for the role. Any information submitted as part of your application must be accurate, truthful, and based on your experience.

Throughout our recruitment process, we value honesty, integrity, and authenticity. We want to understand what you can bring to BHRUT, so please ensure that your application reflects your own capabilities and achievements.

AI should not be used to misrepresent your skills, qualifications, and experience.

Flexible working

We welcome applications from candidates seeking flexible working or job sharing where service needs allow.

Pre-employment checks

Please provide references from your current or most recent employer, including your line manager or supervisor. Successful applicants will also be required to complete pre-employment checks, including identity verification through TrustID and any role-specific clearances.

Certificate of Sponsorship

In line with UKVI guidance, we are unable to provide a Certificate of Sponsorship for Band 2 and Band 3 roles.

Recruitment process

We may close vacancies before the advertised closing date if we receive a high volume of applications. All communication regarding your application will be sent by email, so please check your inbox and junk folder regularly.

Inclusion

BHRUT is committed to creating an inclusive workplace and welcomes applications from all sections of the community. Applicants who declare a disability under the Equality Act 2010 or identify as a Care Leaver and choose to be considered under our Disability Confident or Care Leaver schemes will be guaranteed an interview where they meet the essential criteria.

Safeguarding

BHRUT is committed to safeguarding children and adults at risk. All employees are expected to share this commitment and follow the Trust's safeguarding policies.

Smoke-free Trust

BHRUT is a smoke-free Trust. All employees are expected to comply with our smoke-free policy.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

We have a wide range of flexible, temporary and part-time opportunities.