Senior Pharmacy Assistant , Patient Services

Epsom and St Helier University Hospitals; Epsom; On-site; GBP 31,000 - 32,000; Full time

Job summary

Epsom and St Helier Hospitals are seeking an enthusiastic Band 3 Pharmacy Assistant for a 7-month maternity cover at Epsom Hospital. Join a busy dispensary to support efficient dispensing, with NVQ Level 2 in Pharmacy Services and experience with a hospital dispensing system essential.

You will work 37.5 hours per week, with duties including stock control, receptionist tasks, and patient-facing support in a multidisciplinary team.

Qualifications

• Ability to work under pressure in a busy hospital dispensary.
• Excellent organisation of own and others’ workload.
• Good customer care skills when assisting patients.

Responsibilities

• Prepare medicines for patients and handle stock checks.
• Carry out general housekeeping, filing and receptionist duties.
• Participate in daily dispensary duties and ensuring accurate dispensing.

Skills

Work under pressure

Organisation

Customer care

CMM Pharmacy Computer System

Education

NVQ Level 2 in Pharmacy Services

Tools

CMM Pharmacy Computer System

Job description

Band 3

Main area Pharmacy Grade Band 3 Contract Fixed term: 6 months (Up to a maximum of 6 months) Hours Full time - 37.5 hours per week Job ref 343-8246436-AG-A

Site Pharmacy Department, Epsom Hospital Town Epsom Salary £30,630 - £32,346 Pa incl HCAS Outer pro rata Salary period Yearly Closing 09/10/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

Are you an enthusiastic, hard-working, and patient-focused individual looking to gain experience within a Hospital Pharmacy? We have an exciting opportunity at Epsom Hospital for a 7-month maternity leave cover

Join our friendly team in a busy dispensary, helping to deliver an efficient dispensing service. Previous experience with pharmacy dispensing systems and an NVQ Level 2 in Pharmacy Services are essential. You’ll need excellent attention to detail, strong customer care skills, and a passion for patient contact.

Main duties of the job

The successful candidate must be proficient in the use of a computer, have proven organisational skills and demonstrate an attention to detail in their work. Excellent communication skills are essential as you will be working as part of the multi-disciplinary team.

You will play a key role in preparing medicines for our patients. You will also carry out general housekeeping, filing and receptionist duties and undertake daily stock checks.

Hours of work are Monday to Friday 9am to 5:30pm with 60 minutes lunch. You will also participate in the late rota, weekend and Bank Holiday rotas.

To be considered, candidates must hold an NVQ qualification Level 2 in Pharmacy Service Skills or an equivalent recognised qualification. Previous hospital experience is not a necessity but enthusiasm for a new challenge and a willingness to learn are key!

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Skills

• Ability to work under pressure
• Ability to organise own and others workload
• Good customer care skills
• Experience with CMM (previously JAC) Pharmacy Computer System

Experience

• Knowledge of stock rotation & expiry dates
• Monitoring of fridges & ambient temperatures and taking appropriate action
• Experience of hospital pharmacy distribution /dispensing systems

Qualifications

• NVQ Level 2 in Pharmacy Services

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date , please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.