Senior Pharmacy Assistant , Patient Services

Epsom and St Helier University Hospitals; Carshalton; Remote; GBP 31,000 - 32,000; Full time

Job summary

Join the Epsom and St Helier Hospitals pharmacy team as a Band 3 pharmacist/dispensing support in a busy outpatient dispensary at St Helier Hospital. You will prepare medicines for patients, handle stock checks, and support reception duties while upholding high standards of customer care.

The role requires NVQ Level 2 in Pharmacy Services, attention to detail, and good teamwork within a multi-disciplinary environment.

Qualifications

• Ability to work under pressure.
• Good customer care skills.
• Experience with CMM (previously JAC) Pharmacy Computer System.

Responsibilities

• Prepare medicines for patients and assist in an outpatient dispensary.
• Carry out general housekeeping, filing and receptionist duties and undertake daily stock checks.
• Hours are Monday to Friday 9am to 5:30pm with 60 minutes lunch; late rota, weekend and Bank Holiday rotas.

Skills

Ability to work under pressure

Good customer care skills

Education

NVQ Level 2 in Pharmacy Services

Tools

CMM Pharmacy Computer System

Job description

Band 3

Main area Pharmacy Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 343-8271184-AG

Site Pharmacy Department, St Helier Hospital Town Carshalton Salary £30,630 - £32,346 Pa incl HCAS Outer pro rata Salary period Yearly Closing 27/09/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

Are you an enthusiastic, hard-working, and patient-focused individual looking to gain experience within a Hospital Pharmacy? We have an exciting opportunityat St Helier Hospital.

Join our friendly team in a busy outpatient dispensary, helping to deliver an efficient dispensing service. Previous experience with pharmacy dispensing systems and anNVQ Level 2 in Pharmacy Services are essential. You’ll need excellent attention to detail, strong customer care skills, and a passion for patient contact.

If you're ready to make a difference, we’d love to hear from you!

Main duties of the job

The successful candidate must be proficient in the use of a computer, have proven organisational skills and demonstrate an attention to detail in their work. Excellent communication skills are essential as you will be working as part of the multi-disciplinary team.

You will play a key role in preparing medicines for our patients. You will also carry out general housekeeping, filing and receptionist duties and undertake daily stock checks.

Hours of work are Monday to Friday 9am to 5:30pm with 60 minutes lunch. You will also participate in the late rota, weekend and Bank Holiday rotas.

To be considered, candidatesmust hold an NVQ qualification Level 2 in Pharmacy Service Skills or an equivalent recognised qualification. Previous hospital experience is not a necessity but enthusiasm for a new challenge and a willingness to learn are key!

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person specification

Skills

• Ability to work under pressure
• Ability to organise own and others workload
• Good customer care skills
• Experience with CMM (previously JAC) Pharmacy Computer System

Experience

• Knowledge of stock rotation & expiry dates
• Monitoring of fridges & ambient temperatures and taking appropriate action
• Experience of hospital pharmacy distribution /dispensing systems

Qualifications

• NVQ Level 2 in Pharmacy Services

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.