Senior People Manager

HR Heads; England; Hybrid; GBP 51,000 - 63,000; Full time

Benefits offered by this job

Annual bonus

Enhanced pension

Life assurance

Income protection

Learning & development

Job summary

HR Heads is seeking a Senior People Manager for a fast-paced, multi-site hospitality operation. You will partner with senior leaders, deliver strategic people plans, and lead a small People team across locations, driving employee relations, recruitment, employer branding and change programmes.

This field-based UK role offers flexibility to work from home with regular travel across sites, a competitive salary of £57,000 plus car allowance, bonus and excellent benefits, and a clear path to shaping

Qualifications

• Senior HR leader with multi-site experience
• Strong employee relations capability and up-to-date employment law knowledge
• Experience supporting organisational change and transformation programmes
• Exposure to employer branding, recruitment strategy and workforce planning
• Data-driven approach with the ability to turn insight into action
• Experience leading or developing HR team members
• Balance strategic thinking with operational delivery

Responsibilities

• Lead and develop the People Advisor and People Coordinator, coaching across all people matters
• Own and evolve the recruitment strategy for operational and management hiring
• Drive employer branding initiatives to strengthen attraction, engagement and retention
• Deliver workforce planning and talent strategies aligned to business objectives
• Act as trusted advisor to operational leaders on complex employee relations matters
• Lead on high-risk ER cases and tribunal support
• Support organisational change, consultation and restructuring activity
• Manage reward and recognition programmes and annual pay reviews
• Deliver meaningful people reporting and insight to identify trends and risks
• Partner with Learning & Development to embed policies and processes

Skills

HR generalist

Employee relations

Workforce planning

Employer branding

Change management

Stakeholder management

People leadership

Job description

Senior People Manager | Multi-Site Hospitality | Employer Brand, ER, Workforce Planning & Change | Flexible UK Location

£57,000 + Car Allowance + Bonus + Excellent Benefits

Are you a commercially minded People leader who thrives in a fast-paced, multi-site environment?

We're looking for a Senior People Manager to play a pivotal role within a well-established hospitality business undergoing an exciting period of transformation. Reporting to the People Director, you'll help shape and deliver the people agenda across a national operation, combining strategic thinking with hands-on leadership to support business performance, colleague experience and organisational change.

This is a broad and influential role, offering the opportunity to lead key people initiatives across employee relations, recruitment strategy, employer branding, reward and recognition, workforce planning and organisational development.

The Opportunity

As Senior People Manager, you will partner closely with operational leaders to deliver a commercially focused people strategy while leading and developing a small People team.

A key focus of the role will be strengthening the organisation's employer brand and recruitment approach, ensuring the business can attract, engage and retain great talent in a competitive market. You'll use workforce data and insight to identify trends, shape recruitment plans and support future organisational capability.

You'll also provide senior-level employee relations expertise, lead people projects and play an important role in supporting organisational change programmes across the business.

Key Responsibilities

• Lead and develop the People Advisor and People Coordinator, providing coaching and guidance across all people matters.


• Own and evolve the recruitment strategy for operational and management-level hiring.


• Drive employer branding initiatives that strengthen attraction, engagement and retention.


• Deliver workforce planning and talent strategies aligned to business objectives.


• Act as a trusted advisor to operational leaders on complex employee relations matters.


• Lead on high-risk ER cases, including disciplinary, grievance, absence management and tribunal support.


• Support organisational change, consultation and restructuring activity.


• Manage reward and recognition programmes, annual pay reviews and wider people initiatives.


• Deliver meaningful people reporting and insight, identifying trends, risks and opportunities.


• Partner closely with Learning & Development to ensure policies, legislation changes and people processes are effectively embedded.

About You

We're looking for an experienced HR professional who combines strong commercial awareness with the credibility to influence stakeholders at all levels.

You'll likely bring:

• Significant HR generalist experience within a multi-site environment.


• Strong employee relations capability and up-to-date employment law knowledge.


• Experience supporting organisational change and transformation programmes.


• Exposure to employer branding, recruitment strategy and workforce planning.


• A data-driven approach, with the ability to turn insight into action.


• Experience leading or developing HR team members.


• The ability to balance strategic thinking with operational delivery.

Previous hospitality experience would be advantageous, but we are also keen to hear from candidates from retail, leisure, facilities management or other multi-site businesses.

What's On Offer?

• Annual bonus opportunity


• Enhanced pension contribution


• Life assurance and income protection


• Ongoing learning and development opportunities

Location & Flexibility

This is a field-based role with significant flexibility around where you're based. The successful candidate will work from home, travel regularly across business locations and attend meetings as required.

We're looking for someone who enjoys building strong relationships face-to-face and is comfortable working across multiple sites while remaining closely connected to the wider People team.

Interested?

This is an excellent opportunity for a senior HR professional looking to join a values-led organisation where they can genuinely influence culture, capability and business performance during a period of significant change.

If you're passionate about creating great colleague experiences, building strong people practices and helping organisations navigate change successfully, we'd love to hear from you.