Senior People & Development Officer

Shropshire Doctors Cooperative Ltd (Shropdoc); Shrewsbury; Hybrid; GBP 35,000 - 38,000; Part time

Job summary

Shropdoc, a not-for-profit organisation delivering oncology and primary care services, seeks an experienced HR professional to join the People team in Shrewsbury. The role is 30 hours per week with one day of remote work and a permanent position, based at our head office.

You will provide practical HR advice, support managers, handle employee relations, and help develop learning and development across the organisation. Payroll and health and safety knowledge are advantageous.

Qualifications

• Experienced HR professional with core HR knowledge and sound judgement.
• Ability to provide advice to managers and handle employee relations matters.
• Interest in learning and development, coaching and building manager capability.

Responsibilities

• Provide practical HR advice and support to managers and colleagues.
• Contribute to employee relations activity and strengthen learning and development across Shropdoc.
• Support managers with training, coaching and manager capability development.
• Translate good People practice into positive outcomes and work with the People team.

Skills

Employee relations

Training & coaching

HR advisory

People data analysis

Stakeholder management

Organisational skills

Education

CIPD qualification

Tools

Payroll systems

HRIS

Job description

Salary: £35,000pa to £38,000pa (actual pro-rata salary), dependent on qualifications and experience

Hours: Part-time 30 hours per week (Monday to Friday, 1-day WFH).

Role Status: Permanent

Location: Shrewsbury, Shropshire

About Us:

Shropdoc is a not-for-profit company established in 1996. We provide oncology and haematology telephone triage services for patients receiving treatment from the Royal Shrewsbury and Telford Hospitals and across Lancashire. We also provide urgent primary care services for patients across Powys.

About the role:

Working as part of our small, collaborative People team, you will provide practical HR advice and support to managers and colleagues, contribute to employee relations activity and help strengthen learning, development and manager capability across Shropdoc.

Based at our head office in Shrewsbury, you will join our small, friendly People team. This varied, hands-on role will suit someone who enjoys working closely with managers, supporting colleagues and translating good People practice into positive outcomes.

About you:

We are looking for an experienced HR professional who can bring strong core HR knowledge, sound judgement and a practical, people-focused approach. You will be confident providing advice to managers, handling employee relations matters and supporting colleagues through a range of people-related issues.

You will also have an interest in learning and development, with the ability to help managers build their confidence and capability through effective training, coaching and support.

You will be someone who:

• Has solid experience across the core HR function, including employee relations and providing advice to managers.
• Communicates confidently and builds positive working relationships at all levels.
• Can handle sensitive and sometimes challenging situations with professionalism, empathy and sound judgement.
• Has an interest in learning and development and supporting manager capability.
• Is organised, proactive and able to manage competing priorities in a busy environment.
• Uses People data and information effectively to identify themes, support decision-making and improve practice.
• Works collaboratively and understands the importance of an integrated People approach.
• Is committed to continuous improvement and finding practical ways to make a positive difference.

Experience or knowledge of payroll and health and safety would be an advantage and would add valuable breadth across the wider People function. The relevant team members will remain the subject-matter experts, but experience in these areas would complement your core HR expertise and strengthen your application.

Why Shropdoc?

At Shropdoc, our values of Community, Quality, Kindness, Integrity and Development are at the heart of how we work. We are proud of the difference our people make to patients and communities and are committed to creating an environment where people can contribute, develop and feel valued.

This is a great opportunity to join an organisation where your contribution will be visible, your ideas will be welcomed, and you will have the opportunity to help shape our People approach as Shropdoc continues to develop for the future.

Closing Date:31 October2026

Shropdoc is committed to an inclusive workplace where everyone is valued. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process and in the workplace to support success in the role.

Applications will be shortlisted and interviews may take place while the advert is live. Shropdoc reserves the right to close the advert early if a suitable candidate is appointed.

Shropdoc is committed to safeguarding and promoting the welfare of our patients and expects all staff, contractors and volunteers to share this commitment.Candidates will undergo thorough onboarding and safeguarding checks including checks with the

Disclosure and Barring Service.

We want to encourage individuals from all backgrounds, experiences and beliefs, who share our mission of ‘‘keep the patient at the heart of all that we do’’ to work with us.