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Benefits offered by this job
Non-contributory pension scheme
Annual bonus of up to 10%
Enhanced parental leave
Paid emergency leave
Health and wellbeing initiatives
Flexible working options
Supportive workplace
Job summary
A financial services company in Glasgow is seeking a Senior Pensions Analyst to join their Client Solutions Technical Team. You will manage client queries, ensure compliance with regulations, and enhance the client experience. The ideal candidate has a strong financial services background, particularly with pensions or ISAs, and possesses excellent communication skills. This role offers a hybrid work environment and a comprehensive benefits package including a non-contributory pension scheme and annual bonus.
Qualifications
Previous experience in financial services.
Experience with pensions or ISAs is essential.
A high level of accuracy and strong attention to detail.
The ability to manage multiple tasks and adapt to changing priorities.
Confidence in handling complex or sensitive situations.
Clear and effective communication skills both written and verbal.
A proactive approach to solving problems.
A collaborative mindset and a desire to support team success.
Responsibilities
Manage incoming client queries and instructions.
Support operations across the wider department as required.
Respond to client queries clearly and professionally.
Share knowledge and best practices with colleagues.
Identify opportunities to improve operational controls.
Work within the company’s risk management framework.
Enhance the client journey and overall service delivery.
Skills
Experience in financial services
Experience with pensions or ISAs
Attention to detail
Strong communication skills
Ability to manage multiple tasks
Proactive problem-solving
Collaborative mindset
Job description
A financial services company in Glasgow is seeking a Senior Pensions Analyst to join their Client Solutions Technical Team. You will manage client queries, ensure compliance with regulations, and enhance the client experience. The ideal candidate has a strong financial services background, particularly with pensions or ISAs, and possesses excellent communication skills. This role offers a hybrid work environment and a comprehensive benefits package including a non-contributory pension scheme and annual bonus.