Senior Pension Client Services Lead - Hybrid

Barnett Waddingham; Leeds; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Competitive discretionary annual bonus

Private medical cover

Life assurance

Group income protection

Up to 30 days holiday per year

Gym/sports membership contribution

Tech scheme

Cycle to work scheme

Healthcare cash plan

Travel insurance

Paid volunteering

Retailer discounts

Job summary

A leading financial services firm is seeking a Senior Client Administrator to enhance their Pensions Administration team. This full-time, permanent position can be based in Liverpool, Leeds or Glasgow. The successful candidate will build professional relationships with clients, ensure the delivery of quality services, and prepare quarterly reports. In-depth knowledge of DB and DC pension schemes is essential, along with the ability to innovate solutions. Competitive benefits include an annual bonus and healthcare coverage.

Qualifications

• Understanding of both DB and DC occupational pension schemes explained.
• Experience dealing with PPF assessment projects is essential.
• Ability to present solutions to stakeholders effectively.

Responsibilities

• Build and maintain professional client relationships.
• Provide client management services to assigned clients.
• Attend client meetings to discuss administration matters.
• Deliver work within Service Level Agreements.
• Address concerns and complaints in accordance with processes.
• Prepare quarterly administration stewardship reports.

Skills

In depth knowledge of DB and DC occupational pension schemes

Good understanding of PPF assessment period

Knowledge of pension dashboards

Innovates pragmatic solutions to complex queries

Job description

A leading financial services firm is seeking a Senior Client Administrator to enhance their Pensions Administration team. This full-time, permanent position can be based in Liverpool, Leeds or Glasgow. The successful candidate will build professional relationships with clients, ensure the delivery of quality services, and prepare quarterly reports. In-depth knowledge of DB and DC pension schemes is essential, along with the ability to innovate solutions. Competitive benefits include an annual bonus and healthcare coverage.