Senior Pensions Administrator

Gallagher; Bristol; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in the pensions sector is seeking a Senior Pensions Administrator to manage a portfolio of pension schemes, including DB and DC. You will be entrusted with key responsibilities such as supervising staff, verifying calculations, and engaging with clients. The role requires at least 3 years' experience in pension administration, a strong analytical mindset, and effective communication skills. Competitive salary and generous benefits offered, including pension contributions, life insurance, and additional perks.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme with company contributions

Life insurance (4x basic salary)

Health cash plan or private medical insurance

Gym discounts

Shopping vouchers

Qualifications

• At least 3 years’ experience in defined benefit/defined contribution pension scheme administration.
• Studying towards or achieved the Pension Management Institute’s CPC qualification.
• Strong analytical skills and excellent prioritization skills.

Responsibilities

• Administer and verify pension administration tasks and calculations accurately.
• Manage workload and liaise with scheme members.
• Prepare and review correspondence and client reports.

Skills

Analytical skills

Problem-solving

Communication skills

Teamwork

Data processing

Education

Pension Management Institute’s CPC qualification

Tools

Microsoft Office

Job description

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Overview

As a Senior Pensions Administrator, you’ll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes, which could include DB, DC, and Hybrid pensions. You will ensure that all tasks and calculations are carried out accurately and promptly. Your responsibilities include allocating cases, performing and checking both automated and manual calculations, drafting and reviewing correspondence and reports, managing pensioner payrolls, and supporting the Client Executive team. Additionally, you will supervise and train up to two pensions administrators, approaching each case with dedication and vigilance to provide the highest level of service to scheme members.

How you'll make an impact

• Carrying out and verifying pension administration tasks and calculations accurately, timely, and in compliance with internal processes, company policies, and regulations.
• Managing workload considering review times for all cases.
• Liaising with scheme members via email, letter, or telephone.
• Preparing and reviewing member correspondence and client reports, managing cash flows, investments/disinvestments, and invoices.
• Handling or reviewing non-standard client/member queries.
• Collaborating with team members and building relationships with supporting teams.
• Providing support and training to team members and assisting the Team Leader as needed.
• Engaging with team members and the Team Leader throughout the day.
• Supporting the Client Executive team and attending client meetings or pitches when required.

About You

• At least 3 years’ experience in defined benefit/defined contribution pension scheme administration.
• Studying towards or achieved the Pension Management Institute’s CPC qualification.
• Strong analytical skills with a logical approach to problem-solving.
• Accurate data processing, collection, and input skills.
• Ability to apply pension knowledge when peer reviewing cases to ensure relevant information is provided to scheme members.
• Excellent prioritization skills to meet deadlines and disclosure requirements.
• Effective communication skills via telephone, letter, and email, with the ability to provide constructive feedback.
• Teamwork and collaboration skills.
• Proficiency in Microsoft Office.

Compensation and Benefits

Along with a competitive salary, we offer a range of benefits, including:

• Minimum of 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with company contributions.
• Life insurance (4x basic salary, with option to increase to 10x).
• Income protection covering up to 50% of income, with options to top-up.
• Health cash plan or private medical insurance.
• Additional benefits such as volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, gym discounts, season ticket loans, shopping vouchers, family care, and more.