Senior Pension Administrator

JR United Kingdom; Cardiff; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading consultancy seeks a Senior Pensions Administrator to join their supportive team. The role involves mentoring junior colleagues and ensuring high-quality service delivery across various clients. This hybrid position emphasizes work-life balance and trust, encouraging career growth alongside personal well-being.

Qualifications

• Solid experience in occupational pensions, especially in DC schemes.
• Strong communication and time management skills.
• Passion for quality and mentoring others.

Responsibilities

• Mentoring, training, and quality-checking the work of junior team members.
• Supporting project work, including complaint resolution.
• Collaborating closely with the team to meet performance targets.

Skills

Communication

Time Management

Mentoring

Quality Assurance

Job description

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Are you an experienced Pensions professional looking for your next opportunity in Defined Contribution (DC) schemes? We’re currently hiring for a Senior Pensions Administrator to join a well-established, supportive team within a leading consultancy.

In this role, you'll act as a technical reference point for colleagues, mentor junior team members, and contribute to the delivery of high-quality service across a diverse portfolio of clients. Your leadership will help shape best practices and ensure service standards are consistently met.

Key responsibilities include:

Mentoring, training, and quality-checking the work of junior team members

Supporting project work, including complaint resolution and process improvements

Collaborating closely with the team to meet performance targets and SLAs

We’re looking for someone with:

Solid experience in occupational Pensions, especially DC schemes

Strong communication and time management skills

A passion for quality and mentoring others

This is a hybrid role offering flexibility and trust—designed to help you thrive in your career while maintaining a healthy work-life balance.