Senior PBSA Operations Lead – Sheffield Portfolio

Flow Student Ltd; Sheffield; Vor Ort; GBP 55.000 - 65.000; Vollzeit

Zusammenfassung

Flow Student Ltd in Sheffield is seeking a Head of Operations to own the performance and profitability of our PBSA portfolio. You will lead site teams across multiple sites, ensuring safe, well-run student living spaces with high standards of service.

The role requires strong people management, budget control and capability to drive occupancy and revenue. Occasional travel and evenings/weekends may be needed to support peak periods.

Qualifikationen

• Proven experience in operations management within PBSA or multi-site housing.
• Experience managing multiple sites and portfolios around 2,000 beds.
• Strong leadership, people management and stakeholder skills.
• Solid knowledge of health and safety and statutory compliance.

Aufgaben

• Take full operational accountability for Flow Student sites in Sheffield.
• Lead, motivate and develop site teams across multiple locations.
• Own occupancy and revenue performance; work with sales/marketing to hit lettings targets and minimise voids.
• Manage site budgets, service charges and operating costs with efficiency.
• Ensure health, fire safety and regulatory compliance across properties.
• Oversee the resident lifecycle from move-in to move-out and handle service quality.
• Drive maintenance programmes with contractors and internal teams.
• Support mobilisation of new sites or refurbishments in Sheffield portfolio.
• Report on site performance, KPIs, risks and opportunities to Head of Student Operations.
• Build relationships with universities, letting agents and local community.

Kenntnisse

People management

Budget management

Stakeholder management

Health and safety knowledge

Leadership and team development

Problem solving

Ausbildung

Qualification in property, facilities or hospitality management

Jobbeschreibung

Flow Student Ltd in Sheffield is seeking a Head of Operations to own the performance and profitability of our PBSA portfolio. You will lead site teams across multiple sites, ensuring safe, well-run student living spaces with high standards of service.

The role requires strong people management, budget control and capability to drive occupancy and revenue. Occasional travel and evenings/weekends may be needed to support peak periods.