Senior Payroll Specialist: Workday & Complex Queries Lead

The Methodist Church in Britain; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

UKS Shared Services (UKSBS) is recruiting for a payroll specialist to provide expert guidance on payroll processes and compliance. You will handle complex queries, manage in-year and year-end cycles, and test patches that affect payroll systems.

The role requires hands-on experience with Workday and a strong focus on accuracy and customer service. You will collaborate with internal teams, ensure timely BACS submissions, and maintain HMRC Gateway accounts while keeping up-to-date with evolving

Qualifications

• Maths and English GCSE grade A-C, or equivalent experience.
• Experience managing large or multiple payrolls.
• Hands-on proficiency with payroll systems, such as Workday.

Responsibilities

• Provide specialist payroll advice to internal teams and clients.
• Respond to complex payroll queries, escalating where required.
• Review, validate and guide on multi-year overpayment calculations.
• Own the in-year and year-end payroll processes for clients.
• Test payroll-impacting system patches and monthly releases.
• Act as main payroll contact for change requests and ensure smooth BAU integration.
• Support monthly BACS submissions, including reconciliation and approvals.
• Reconcile PAYE, NICs and statutory deductions, submit EPS/RTI and maintain HMRC Gateway accounts.
• Identify and close payroll knowledge gaps across the team.
• Contribute to developing and implementing process improvements.
• Keep up to date with payroll legislation, policies and best practice.

Skills

Payroll advice

Complex queries

Overpayment calculations

Workday

BAU payroll knowledge

Excel

Communication

Education

GCSE Maths & English A-C or equivalent

Tools

Workday

Payroll software

Job description

UKS Shared Services (UKSBS) is recruiting for a payroll specialist to provide expert guidance on payroll processes and compliance. You will handle complex queries, manage in-year and year-end cycles, and test patches that affect payroll systems.

The role requires hands-on experience with Workday and a strong focus on accuracy and customer service. You will collaborate with internal teams, ensure timely BACS submissions, and maintain HMRC Gateway accounts while keeping up-to-date with evolving