Senior Payroll Assistant

Pure Resourcing Solutions; Norwich; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Pure Resourcing Solutions in Norwich is seeking a Senior Payroll Assistant to join a busy payroll function. You will manage high-volume, multi-frequency payrolls and be the trusted point of contact for clients and colleagues.

This role offers scope to grow, ownership of a varied portfolio, handling complex queries, and maintaining accuracy, compliance and service across the payroll team. The environment supports development and flexible working as part of the culture, with continuous learning to

Qualifications

• Experience managing high-volume payrolls across multiple frequencies.
• Strong communication with clients and colleagues.
• Organised, deadline-driven with attention to detail.
• Solid understanding of payroll legislation and compliance.
• Keen to develop expertise in payroll.

Responsibilities

• Manage a portfolio of complex client payrolls across multiple frequencies.
• Run payrolls end-to-end, including submissions, deadlines and HMRC liaison.
• Review payrolls for accuracy and resolve discrepancies.
• Be the day-to-day contact for clients, responding to queries promptly.
• Develop strong relationships and understand client needs.
• Work independently while contributing to a collaborative team.
• Organise workload especially during peak periods.
• Support team development and keep payroll knowledge up to date.
• Stay ahead of legislative changes and identify improvements.

Skills

High-volume payroll

Client liaison

Organised

Deadline-driven

Payroll legislation

Job description

Senior Payroll Assistant
Central Norwich
Hybrid working

A Senior Payroll Assistant opportunity has arisen with a professional organisation to join their busy payroll function. If you're confident running high-volume, multi-frequency payrolls and enjoy being a trusted point of contact for clients and colleagues, this role offers plenty of scope to grow.

You will take ownership of a varied portfolio, handle complex queries, and play a key role in maintaining accuracy, compliance, and great service across the payroll team.
This is a supportive environment where development is encouraged, and flexible working is part of the culture.

The Role

• Managing a portfolio of complex client payrolls across multiple frequencies
• Running payrolls end-to-end, including all submissions, deadlines, and HMRC liaison
• Reviewing payrolls for accuracy and challenging discrepancies where needed
• Acting as the day-to-day contact for your client base, resolving queries promptly
• Building strong working relationships and understanding client needs
• Working independently while contributing to a collaborative team culture
• Organising workload effectively, especially during peak periods
• Supporting team development and sharing knowledge
• Keeping payroll knowledge up to date through regular technical reading
• Staying ahead of legislative changes and spotting opportunities for improvement

About You

• Strong experience in high-volume payroll
• Confident communicator who enjoys supporting colleagues and clients
• Organised, deadline-driven, and comfortable managing your own portfolio
• Solid understanding of payroll legislation, calculations, and compliance
• Curious, proactive, and keen to continue developing your expertise