Senior Payments Specialist

Teya Services Ltd.; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Join Teya Services Ltd. as a Senior Payments Specialist in London, where you'll be pivotal in delivering impactful payment solutions. This role requires a detail-oriented professional with a passion for customer-centric approaches and strong experience in the finance sector, particularly with collaborative product management in a fast-paced environment.

Benefits

Flexible working hours

Health and mental support services through GymPass

Improved maternity and paternity leave

Cycle-to-Work Scheme

Health and Life Insurance

Pension Scheme

25 days of Annual Leave (+ Bank Holidays)

Office snacks every day

Informal office environment

Qualifications

• Minimum 5 years of experience in finance or payments industry.
• Strong analytical skills for customer insights and value propositions.
• Proven ability to manage multiple priorities and deliver products.

Responsibilities

• Translate business requirements into functional specifications.
• Work closely with development team on user stories and acceptance criteria.
• Develop and maintain feature roadmaps using data for prioritization.

Skills

Analytical skills

Stakeholder management

Agile methodologies

Education

Bachelor’s degree in a business or science-related field

Job description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.
We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.
We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.
We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission

We are looking for an innovative, self-driven and customer-centric Senior Payments Specialist to join our product team. You will play a key role in translating business needs into functional requirements, collaborating closely with internal stakeholders, and ensuring the seamless delivery of impactful payment solutions. You’ll be part of a dynamic, fast-paced environment where agility and strategic thinking are essential.

This role will entail:

• Collecting, understanding and translating business requirements into functional specifications and test scenarios for technical teams

• Prioritize tasks in line with project timelines, ensuring key milestones are met.

• Working closely with development team to explain and elaborate on user stories, ensuring clear understanding of acceptance criteria and deliverables

• Communicate with subject matter experts, system users and external clients to identify and capitalize on business opportunities

• Apply your experience with SWIFT, ISO 20022, Faster Payments Services, BACS, and SEPA schemes to drive solutions.

• Assess the impact of new systems, services, or products, ensuring alignment with business needs.

• Working with internal experts, including compliance, tax, legal and accounting teams to ensure products and services are compliant and fit for purpose

• Develop and maintain feature roadmaps, using data to inform prioritisation decisions

Your Story

The successful candidate will be customer-first in their approach mindset, extremely detail orientated and comfortable working in a dynamic and fast-paced organisation. The ideal candidate will have experience in product management at a technology-powered firm with a proven record of delivery.

Experience and abilities we are specifically looking for include:

• Bachelor’s degree in a business or science-related field

• 5+ years of Experience in finance or payments industry

• Solid understanding of Agile methodologies, working closely with engineering teams

• Strong analytical skills with the ability to use data to generate customer insights and develop value propositions

• High attention to detail and proven ability to manage multiple / competing priorities simultaneously

• Successful track record of delivering products

• Excellent communication and presentation skills. Able to influence at all levels within the organisation using clear data and documentation

• Strong stakeholder management skills

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team

• Physical and mental health support through our partnership withGymPassgiving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps

• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support

• Cycle-to-Work Scheme

• Health and Life Insurance

• Pension Scheme

• 25 days of Annual Leave (+ Bank Holidays)

• Office snacks every day

• Friendly, comfortable and informal office environment in Central London

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.