Senior Part-Time Store Leader: Customer Experience & Ops

Heron Foods; Pontefract; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Discounts: 10% off at Heron Foods and

Career development: Tailored training

Wellbeing support: 24/7 GP access

Recognition & more: Long-service and P

Job summary

Heron Foods in South Elmsall, Pontefract is hiring a Senior Part-Time Sales Assistant to lead the team on a part-time basis and manage store operations in the absence of management. You will focus on delivering exceptional customer service, maintaining store standards, and supporting stock handling and deliveries.

This role emphasizes leadership in a fast-paced retail environment and requires the ability to step into supervisory duties during shifts, with a strong commitment to customer

Qualifications

• Leadership experience in retail or hospitality is preferred.
• Ability to deliver high standards of customer service and resolve queries effectively.
• Experience in stock management and overseeing deliveries is desirable.
• Experience as a keyholder or supervisory responsibilities is a plus.

Responsibilities

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well-stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Skills

Leadership

Customer service

Stock management

Store operations

Keyholder experience

Job description

Heron Foods in South Elmsall, Pontefract is hiring a Senior Part-Time Sales Assistant to lead the team on a part-time basis and manage store operations in the absence of management. You will focus on delivering exceptional customer service, maintaining store standards, and supporting stock handling and deliveries.

This role emphasizes leadership in a fast-paced retail environment and requires the ability to step into supervisory duties during shifts, with a strong commitment to customer